What is better LiveOps or GoBrunch? It’s easy to our scoring system to give you a general idea which Customer Support Software product is will work better for your business. For overall product quality, LiveOps attained 7.1 points, while GoBrunch received 8.0 points. Meanwhile, for user satisfaction, LiveOps scored 99%, while GoBrunch scored 99%.
Details about their unique elements, tools, supported platforms, customer service, etc. are given below to give you a more accurate assessment. Keep in mind to get only the functions your company needs so you don’t waste cash for functions that are unnecessary.
We did our best to prepare reviews of all popular Customer Support Software products offered on the market, but among all the ones we reviewed these three caught our special attention: Zendesk, Freshdesk Omni, Freshdesk.
Whether you’re using Microsoft Dynamics, Salesforce, or another CRM solution, LiveOps has got you covered. LiveOps CRM Integrations offer advanced capabilities including computer telephony integration (CTI), embedded phone panel, real-time screen pop and more to boost your contact center productivity.
Platform APIs
Open and standards-based APIs enable you to extend the functionality and control of LiveOps. Create custom integrations or develop your own tools. With more than 15 APIs to choose from, you can integrate to a WFM system or even craft a new single-view dashboard for your contact center.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Aegon, Salesforce.com, Kodak, Coca Cola, Pizza Hut
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
LiveOps supports Voice, chat, email, SMS, Twitter, and Facebook and offers an integrated customer interaction database.
All the data, facts and opinions that we provided in this analysis were collated from official company websites, advertising resources available online, actual experience from real users as well as our personal direct use of each service by an expert. We pay a lot of attention to extensively test every app, therefore we not only examine it ourselves, but we also compare our results with views of other users from the SaaS community.
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