Zendesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Virtual Space
- Multiple Rooms
- Cloud Recording
- Advanced Admin Controls
- Frequency Reports
- Custom Workplace
- Sub-accounts
- Cloud Hosting
Pricing Info
Pricing Info
GoBrunch offers enterprise pricing plans suited to different virtual space needs. The free version offers one permanent link to hold your meetings.
Free
- No Time Limit
- Up to 25 Participants per Room
- Share your Screen with Sound
- One Single Link Forever for your Meetings
- 1 Room per Space
- Up to 2 Simultaneous Presenter Cams
- Amazing Virtual Room Layouts
- Interactive Memes and Reactions
- No Installation
Gourmet – $11.99/month
- Up to 200 Participants per Room
- Recording on the Cloud
- Share Multiple Screens at the Same Time
- Upload Files and Materials
- Up to 5 Rooms or Breakout Sessions per Space
- Get Registration and Attendance Reports
- Up to 5 Simultaneous Presenter Cams
- Place your Logo
- Play YouTube Videos
- Download Chat History
- Exclusive Room Templates for Different Occasions
Prime Chef – $35.99/month
- All From Gourmet
- Up to 400 Participants per Room
- Customize your Spaces with Backgrounds and Images
- Embed Videos, Calendars, Forms, and Canva Designs
- Add, Move, and Duplicate Brunch Circles
- Connect your Rooms to Create Simple Private Metaverses
- Multiple Moderators (Up To 8)
- Up to 35 Rooms or Breakout Sessions per Space
- Custom URL
- Upload MP4 Videos for Asynchronous Watching
- Collaborate with Miro, Google Docs, Sheets, and Slides
- Broadcast Video and Audio to All Rooms
- 20 GB of Storage for Videos and Documents
- Priority Support
Enterprise – By quote
- All From Chef
- Multiple Accounts
- Attendance Report
- Custom Subdomain
- Dedicated Support
- API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
GoBrunch is a virtual room solution that turns your meetings into lively, branded virtual spaces to help unite your team and community.
Company Email
Company's Address
GoBrunch,
8546 Palm Parkway 566, Orlando, Florida 32836,
USA
GoBrunch Comparisons
Popular GoBrunch Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Flexible ticket management with automated workflow
- Multi-channel support: email, web, phone, chat, social media
- Mobile support with native iPhone, iPad, and Android apps
- Robust reporting and advanced analytics
- Customer facing web interface that you can easily brand
- Knowledge base portal and community forums included
- Over 100 out-of-the-box integrations with 3rd party apps
- Open API enabling seamless integration into your business
- Multi-brand support with linked accounts
- Unlimited, free “light agents” (Enterprise plan only)
- Group rules and macros
- Screencasting
- Public and private forums
- Full CSS rebranding
- Multi locale (timezone and languages)
- Export ticket views to CSV
- SSO with Twitter, Facebook, Google and SAML
- REST API
- Pre-built: Salesforce, SugarCRM
Pricing Info
Zendesk offers different pricing plans for its various modules. A 30-day free trial is also available.
Zendesk Support
Foundational Support Only –Starting at $19/month
Plans for Everyone
Suite Team – $55/agent/month (billed annually)
-
Industry-leading ticketing system
-
Messaging across web, mobile and social
-
Email, voice, SMS, and live chat support
-
Help center – SINGLE
-
Easy-to-set up automations & workflows
-
AI-powered automated answers – UP TO 50
-
Unified agent workspace
-
Routing based on agent status and capacity
-
Reporting and analytics – PREBUILT
-
Data and file storage – STANDARD
-
1,000+ apps and integrations – PREBUILT
-
Robust APIs – STANDARD RATE LIMIT
-
Online support from the Zendesk team
-
Onboarding and adoption guidance
Suite Growth –$89/agent/month (billed annually)
-
All Suite Team features, plus:
-
Multilingual content
-
CSAT surveys
-
Custom reports & dashboard
Suite Professional – $115/agent/month (billed annually)
-
All Suite Growth features, plus:
-
Live agent activity dashboard – VIEWABLE
-
Integrated community forums
-
Private conversation threads
-
Customizable and shareable dashboards
-
Advanced voice capabilities
-
Data Location Options
-
HIPAA compliance
-
Events Connector for Amazon Web Services
Plans for Enterprises
Suite Enterprise – $169/agent/month (billed annually)
-
All the core elements needed for excellent customer support, plus
-
Custom team roles and permissions
-
Advanced knowledge management
-
Customizable agent workspaces
-
Customizable branding for web conversations
-
Light access licenses – UP TO 1000
-
Live data and external dashboard sharing
-
Live agent activity dashboard – Customizable, agent capacity, plus live agent status drill-in
-
Sandbox environment for change management
-
Robust APIs – ENTERPRISE RATE LIMIT
-
AI-powered triage and conversation insights – RETAIL ONLY
Additional enterprise-ready plans
-
Talk to Sales for further details
Integrations
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
- 123Contact Form
- 3CLogic
- Agile CRM
- AppGuru
- Azuqua
- Capsule CRM
- Cisco CTI
- ClickDesk Live Chat
- Cloud Magic
- Drupal
- FreshBooks
- Google Apps
- Hootsuite
- Infusionsoft
- Joomla!
- LiveChat
- MailChimp
- Microsoft Dynamics
- Olark Live Chat
- Podio
- Shopify
- SAP Business One
- WordPress
- Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
Company Email
support@zendesk.com
Contact No.
Company's Address
989 Market Street Suite 300
San Francisco, CA 94103
USA
Zendesk Comparisons
Popular Zendesk Alternatives
You should keep in mind that while both GoBrunch and Zendesk may have an outstanding range of features every product could be aimed at a different company size. If you are analyzing various solutions you should give some attention to a company type they are catering to. Specific features could scale up effectively for large enterprises but if you have a small or mid-sized company it’s frequently more sensible to stay away from paying for advanced features that you may never actually use.
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