What is better LiveOps or CustomerSure? Getting the ideal Customer Support Software product is all about comparing different solutions and figuring out the top application for your specific needs. Our exclusive system will give you an instant look at the general rating of LiveOps and CustomerSure. For total quality and performance, LiveOps scored 7.1, while CustomerSure scored 7.4. On the other hand, for user satisfaction, LiveOps earned 99%, while CustomerSure earned N/A%.
Below it's also possible to check their characteristics, terms, plans, etc. to determine what program will be more suitable for your needs. One critical element to assess is whether the app allows you to enable/disable limitations on different types of users to secure any critical business data.
We did our best to review all popular Customer Support Software services offered out there, but among them these three deserved our special attention: Freshdesk Omni, Freshdesk, Zendesk.
Whether you’re using Microsoft Dynamics, Salesforce, or another CRM solution, LiveOps has got you covered. LiveOps CRM Integrations offer advanced capabilities including computer telephony integration (CTI), embedded phone panel, real-time screen pop and more to boost your contact center productivity.
Platform APIs
Open and standards-based APIs enable you to extend the functionality and control of LiveOps. Create custom integrations or develop your own tools. With more than 15 APIs to choose from, you can integrate to a WFM system or even craft a new single-view dashboard for your contact center.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Aegon, Salesforce.com, Kodak, Coca Cola, Pizza Hut
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
LiveOps supports Voice, chat, email, SMS, Twitter, and Facebook and offers an integrated customer interaction database.
When you choose a software that you are sure will work best for your team you shouldn’t just focus on what reviewers have to say about it. In many cases individual experience with the product may change, depending on specific goals and needs. That’s the reason why in our reviews we also provide our User Satisfaction Rating for each product to give you a reliable overview of how actual users of LiveOps and CustomerSure rate their experience with the product. Our algorithm is based on complex analysis of product appearances on other websites, social media as well as blogs, so you will get a complete and credible landscape of what other users think about every solution. In this case LiveOps got a total satisfaction rating at 99% while for CustomerSure N/A% of users say they had a positive experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
