What is better LiveOps or CustomerSure? To successfully get the most useful and productive Customer Support Software for your firm, you have to compare products available on the market. For instance, here you can match LiveOps’s overall score of 7.1 against CustomerSure’s score of 7.4. You can even review their general user satisfaction: LiveOps (99%) vs. CustomerSure (N/A%).
In addition, you can compare their good and bad points feature by feature, including their offered terms and rates. By comparing products you are more likely to pick the right software for your budget. It’s clear you must understand your unique needs to realize which service meets those needs.
We realize that not all people have enough time to try out a wide range of different solutions, so we created a list of recommendations that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk Omni, Freshdesk, Zendesk.
Whether you’re using Microsoft Dynamics, Salesforce, or another CRM solution, LiveOps has got you covered. LiveOps CRM Integrations offer advanced capabilities including computer telephony integration (CTI), embedded phone panel, real-time screen pop and more to boost your contact center productivity.
Platform APIs
Open and standards-based APIs enable you to extend the functionality and control of LiveOps. Create custom integrations or develop your own tools. With more than 15 APIs to choose from, you can integrate to a WFM system or even craft a new single-view dashboard for your contact center.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Aegon, Salesforce.com, Kodak, Coca Cola, Pizza Hut
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
LiveOps supports Voice, chat, email, SMS, Twitter, and Facebook and offers an integrated customer interaction database.
Both LiveOps and CustomerSure were evaluated by a panel of independent B2B experts who carried out a detailed analysis of all important elements of every product. Their ultimate rating was prepared with unique SmartScore algorithm that gives a separate partial score to every factor such as: main features, client support, mobile support, security, customer satisfaction and reviews in other media. Here at FinancesOnline we know useful features are not the only aspect essential to a business so we make sure we pay attention to all sides of a service before calculating its final score.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
![WORK[etc] CRM Alternative](https://s.financesonline.com/uploads/2019/08/WORKetc-logo2.png){kind=logo}
