What is better LiveHelpNow or TOPdesk? If you need to have a easy way to find out which Help Desk Software product is better, our exclusive method gives LiveHelpNow a score of 7.3 and TOPdesk a score of 8.5 for total quality and performance. In addition, LiveHelpNow is rated at N/A%, while TOPdesk is rated 96% for their user satisfaction level.
You can also compare their product details, such as modules, tools, options, plans, pricing, and others. Find out whether the solution can customize at least part of its funnels to ensure the app matches your own business processes.
In the event you need to quickly identify the top Help Desk Software according to our review team we recommend you try out the following solutions: Zendesk, Freshdesk, Salesforce Service Cloud.
Out of the box, LiveHelpNow integrates with the following applications:
Google Analytics and Adwords
Join.me Cobrowsing
SalesForce CRM
Twitter
Webhooks
MailChimp
HubSpot
To integrate LiveHelpNow live chat software with other apps, you should use Custom Information Feed or LiveHelpNow Eventing API. LiveHelpNow also offers more advanced integrations on a project basis. Please contact the vendor for more information about custom integration services.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Southern Adventist University, California State University Fresno, NBC Sports, Dell
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
LiveHelpNow is a help desk software product for customer service and live chat. The platform provides a host of features to help you offer better all-round service.
TOPdesk provides enterprise pricing options. All plans include complimentary features such as access to mailboxes, assets, unlimited end users, and the marketplace.
TOPdesk integrates with various business systems and applications, including:
Microsoft Intune
Microsoft Azure
Clicksign
Versio.io
SMS notifications
Power BI
Oracle
ZigiOps: Jira, Azure, Dynatrace, OpsBridge
Ebbot AI Chatbot
Intrafind
NIVO Identity Management
ROGER365.io
Microsoft Teams
ServiceNow
Zendesk
Jira
Trello
TeamViewer
The tool comes with an API, facilitating smooth communication with TOPdesk and eliminating the need for intricate custom work connecting with other applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nando's, Roots, The University of Memphis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TOPdesk excels in optimizing service operations, providing organizations with a streamlined and adaptable solution, fostering collaboration, and enhancing overall operational efficiency.
Every time you choose a app that you think will work best for your business you shouldn’t simply limit yourself to what experts have to say about it. Very often individual experience with the solution may change, depending on specific preferences and needs. This is why in our reviews we also give our User Satisfaction Rating for every app to give you a quick overview of how actual users of LiveHelpNow and TOPdesk estimate their experience with the solution. Our algorithm is built around advanced analysis of product appearances on other websites, social media and blogs, so you will get a full and credible overview of what other clients think about every solution. In this example LiveHelpNow has a total satisfaction rating at N/A% while for TOPdesk 96% of users claim they had an enjoyable experience with it.
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