What is better LiveHelpNow or MetaCaseDesk? Choosing the best Help Desk Software for your organization is complicated with a lot of functions, choices, and offers to consider. On the other hand, relying on our website will help you to streamline the selection steps by displaying all major solutions in a single location.
For instance, you can contrast LiveHelpNow and MetaCaseDesk for their functions and overall scores, namely, 7.3 and 8.0, respectively. Furthermore, you can compare which product has superior general user satisfaction rating: N/A% (LiveHelpNow) and 100% (MetaCaseDesk) to learn which one is the better choice for your organization. Don’t just buy the service with the most attractive price, but the software that gives the best value for your money.
In the event you would like to quickly locate the best Help Desk Software according to our experts we suggest you try out these products: Freshdesk, Zendesk, Salesforce Service Cloud.
Out of the box, LiveHelpNow integrates with the following applications:
Google Analytics and Adwords
Join.me Cobrowsing
SalesForce CRM
Twitter
Webhooks
MailChimp
HubSpot
To integrate LiveHelpNow live chat software with other apps, you should use Custom Information Feed or LiveHelpNow Eventing API. LiveHelpNow also offers more advanced integrations on a project basis. Please contact the vendor for more information about custom integration services.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Southern Adventist University, California State University Fresno, NBC Sports, Dell
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
LiveHelpNow is a help desk software product for customer service and live chat. The platform provides a host of features to help you offer better all-round service.
MetaCaseDesk can be easily integrated with any other SharePoint website. You can also integrate it with a 3rd Party tool, or authenticate a user using 3rd Party API authentication.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
With MetaCaseDesk, companies can easily strengthen their brand image on the market, improve customer relationships and customer satisfaction ratios.
Almost as important as functionalities and client support responsiveness are pricing plans made available by LiveHelpNow and MetaCaseDesk. Although pricing should not be the only aspect it’s surely an important thing to consider. You should try to find a flexible pricing package that can be adjusted to your business size and painlessly scaled up when your team expands. You should be certain you don’t opt for pricing plans that have advanced tools that you won’t find useful and always try to get in touch with the vendor directly because enterprises can usually benefit from more affordable prices. You should also give a chance to a free trial or demo of each solution to spend at least some time using it. It’s a useful experience that doesn’t need you to pay any money and provides you with a reliable overview of what it feels like to work with LiveHelpNow and MetaCaseDesk.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
