ClickDesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Capture call back requests
- Create customizable surveys
- Create promotional ads
- Custom information feed
- Export chat history and all other reports
- Exportable ticket transcripts
- Full email and ticket management
- Hot leads and customer lists
- Instant language translation
- Knowledge base publication
- Monitor agent performance
- Real-time visitor monitoring
- Record call logs
- Reporting and analytics
- Self-service web portal
- Social insights
- Ticket status updates
- Training documentation and best practices
- Visitor action triggers
Pricing Info
Pricing Info
Here are the prices of LiveHelpNow’s products:
Monthly Plan:
- Live Chat: $ 21 per agent
- Email-Ticket Management: $ 21 per agent
- Knowledge Base: $ 21.00 per agent
- Call Management: $ 9.00 per agent
They offer a 30% discount if you avail 3 or more products. This makes the total cost to $50.40 per month per agent for all 4 modules.
Big teams are offered with an enterprise plan for an additional $15 per agent for each month.
Integrations
Integrations
Out of the box, LiveHelpNow integrates with the following applications:
- Google Analytics and Adwords
- Join.me Cobrowsing
- SalesForce CRM
- Webhooks
- MailChimp
- HubSpot
To integrate LiveHelpNow live chat software with other apps, you should use Custom Information Feed or LiveHelpNow Eventing API. LiveHelpNow also offers more advanced integrations on a project basis. Please contact the vendor for more information about custom integration services.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Southern Adventist University, California State University Fresno, NBC Sports, Dell
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
LiveHelpNow is a help desk software product for customer service and live chat. The platform provides a host of features to help you offer better all-round service.
Company Email
Contact No.
Company's Address
520 Evan St, Suite #2, Bethlehem, PA 18015
LiveHelpNow Comparisons
Popular LiveHelpNow Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Live chat features
- Guaranteed 99.95% uptime
- Helpdesk software
- Intuitive web chat panel
- Easily manage simultaneous conversations and tickets
- Easy setup
- Beautiful and customizable
- Take chats on IM
- For people on the go
- ClickDesk video chat
- Integrated helpdesk ticket management
- Multiple departments
- Unique subdomain
- Ticket automation
- Integrate Facebook and Twitter automatically
- Chat reports and performance graphs
- Live-chat reports
- Chat history and transcripts
- Graphs and filters
- Agent performance
- Real time visitor engagement
- Drive customer happiness
- Increase conversions
- Social toolbar
Pricing Info
Pricing is available per agent per month.
Monthly:
- Lite – $19.99
- Pro – $29.99
- Enterprise – $79.99
1 year (15% off):
- Lite – $16.99
- Pro – $21.99
- Enterprise – $67.99
2 years (33% off):
- Lite – $13.99
- Pro – $16.99
- Enterprise – $53.99
Team plans
Monthly:
- Professional – $64.99
- Growing Business – $124.99
- Enterprise – $349.99
1 Year (15% off):
- Professional – $55.99
- Growing Business – $106.99
- Enterprise – $297.99
2 Years (33% off):
- Professional – $43.99
- Growing Business – $83.99
- Enterprise – $233.99
Integrations
- WordPress
- Joomla
- Shopify
- PrestaShop
- CS Cart
- Bigcommerce
- OpenCart
- osCommerce
- Magento
- Google Apps
- Wix
- UnbounceNew
- Tumblr
- Weebly
- MODX
- Webs
- Capsule CRM
- Zendesk
- Zoho CRM
- Agile CRM
- Salesforce
- Sugar
- Freshbooks
- InfusionSoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Agile CRM, Quorum, NetStock
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Live chat and help desk software used by thousands of businesses every day to improve customer support and sales.
Company Email
support@clickdesk.com
Contact No.
Company's Address
MS 35, 440 N Wolfe Road, Sunnyvale,
CA 94085, USA
ClickDesk Comparisons
Popular ClickDesk Alternatives
In the event you continue having doubts about which software will work best for your business it may be a good idea to investigate each service’s social metrics. Such metrics are quite often a sign of how popular each product is and how extensive is its online presence. For instance, in case of Facebook LiveHelpNow has 628 likes on their official profile while ClickDesk profile is liked by 2616 people.
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