What is better LiveHelpNow or CA Service Desk Manager? There are many Help Desk Software products available for businesses these days. The ideal way to find out which service fits your needs best is to examine them side by side. For example, here you can assess LiveHelpNow and CA Service Desk Manager for their overall score (7.3 vs. 8.5, respectively) or their user satisfaction rating (N/A% vs. 99%, respectively).
You can even check their individual modules and pricing stipulations along with other useful facts below. When matching products make sure to examine their corresponding features and mark their differences to get a clearer picture of both deals. Likewise, keep in mind to evaluate other factors like security, backup, intuitiveness, and customer service.
If you want to quickly find the top Help Desk Software according to our review team we advise you check out the following products: Freshdesk, Zendesk, Salesforce Service Cloud.
Out of the box, LiveHelpNow integrates with the following applications:
Google Analytics and Adwords
Join.me Cobrowsing
SalesForce CRM
Twitter
Webhooks
MailChimp
HubSpot
To integrate LiveHelpNow live chat software with other apps, you should use Custom Information Feed or LiveHelpNow Eventing API. LiveHelpNow also offers more advanced integrations on a project basis. Please contact the vendor for more information about custom integration services.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Southern Adventist University, California State University Fresno, NBC Sports, Dell
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
LiveHelpNow is a help desk software product for customer service and live chat. The platform provides a host of features to help you offer better all-round service.
CA Service Manager offers integration with the following business systems and applications:
Enterprise Random Password Manager
Kelverion
Nlyte
FlowDot
Bomgar
Northcraft Analytics
enPortal
SCOM
Xtraction
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Acciona, Alaska Airlines, BDP International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CA Service Desk Manager is a software tool that offers a complete set of support and service functionalities including service requests, change, and configuration management.
When you pick a software that you think will work best for your company you shouldn’t only limit yourself to what professionals have to say about it. Very often personal experience with the service will vary, depending on your own goals and requirements. That’s why in our reviews we also provide our User Satisfaction Rating for every service to give you a quick overview of how real users of LiveHelpNow and CA Service Desk Manager rate their experience with the solution. Our algorithm is based on advanced analysis of product mentions on other websites, social networks as well as blogs, so you are going to obtain a full and credible overview of what other clients think about each app. In this case LiveHelpNow got a total satisfaction rating at N/A% while for CA Service Desk Manager 99% of users express they had an enjoyable experience with it.
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