What is better LiveAgent or Totango? Finding the perfect CRM Software for your business is key to boosting your company’s efficiency. In our platform, it's easy to evaluate different solutions to see which one is the right software for your needs. Here you can match LiveAgent vs. Totango and check their overall scores (9.4 vs. 8.8, respectively) and user satisfaction rating (99% vs. 90%, respectively).
You can also look at the details of pricing, terms and conditions, plans, features, tools, and more, and decide which software offers more advantages for your business. In practice, select the software that allows you to scale the features and pricing to address your sales growth or lack of it.
We did our best to prepare reviews of all popular Help Desk Software services offered on the market, but among them these three caught our special attention: Salesforce Service Cloud, Freshdesk, Zendesk.
The most popular option to get LiveAgent is through one of their SaaS plans, where you can purchase an annual subscription paid per month and per agent, and stop worrying about updating and maintenance (it is completely covered by the service provider). LiveAgent provides affordable and flexible pricing plans allowing you to choose a service level that will match your individual needs and budget.
All plans include 24/7 customer support and a great 14-day LiveAgent free trial that lets you try out all major features of the software before you’ve actually chosen the best plan for you. You won’t be asked to reveal any credit card information and sign up for the free trial is really simple.
LiveAgent supports over 195+ integrations including all major services, such as:
Slack
Shopify
Pipedrive
AWeber
GetResponse
MailChimp
2Checkout
Braintree
MagentoGo
Opencart
PrestaShop
3dcart
Shopify
CS-Cart
Bigcommerce
Actinic
Fortune 3
Volusion
CoreCommerce
X-Cart
Adobe Business Catalyst
Wordpress
Joomla
Drupal
Weebly
Wix
GoDaddy
SquareSpace
Web.com
Express Engine
Highrise
Nicereply
Facebook
Twitter
WhatsApp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Huawei, BMW, Yamaha, O2, Airbus and Nascar
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading live chat software founded on the principles of simplicity. Powerful on top of being intuitive, it centralizes communications by keeping messages in a single inbox, to ensure that customer service agents can give attention to high priority requests. This also lets them pick up where their colleagues left off to narrow down tickets.
Totango’s enterprise pricing is offered by quote only. The vendor will try to come up with a plan that fits your needs and budget. To request for a customized plan reach out to the vendor directly.
You shouldn’t count on just a broad range of functionalities and adjustable pricing plans from a reliable CRM Software. Almost as important as main features is a quality customer support. You want to make sure that in a situation where you have any questions about LiveAgent or Totango, or you struggle with some problems, or perhaps you’ll want to ask for a certain change or functionality beneficial to your team you can trust in a responsive and helpful customer support. Examine if solutions such as phone support, tickets or live chat are available. What is more, it’s a significant advantage if you are able to profit from individual training or at the very least a knowledge base you can use.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
