What is better LiveAgent or Spechy? There are many Customer Support Software products out there right now. The ideal way to find out which product fits your needs best is to compare them side by side. For example, here you can examine LiveAgent and Spechy for their overall score (9.4 vs. 8.0, respectively) or their user satisfaction rating (99% vs. 95%, respectively).
Additionally, you can review their functions and pricing terms and other useful information below. When matching products make sure to analyze their related advantages and mark their disparities to have a clearer picture of both deals. Likewise, remember to assess secondary issues like security, backup, ease-of-use, and customer support.
Our experts made sure to review all popular Help Desk Software solutions available on the market, but among all the ones we reviewed these three caught our special attention: Freshdesk, Zendesk, Salesforce Service Cloud.
The most popular option to get LiveAgent is through one of their SaaS plans, where you can purchase an annual subscription paid per month and per agent, and stop worrying about updating and maintenance (it is completely covered by the service provider). LiveAgent provides affordable and flexible pricing plans allowing you to choose a service level that will match your individual needs and budget.
All plans include 24/7 customer support and a great 14-day LiveAgent free trial that lets you try out all major features of the software before you’ve actually chosen the best plan for you. You won’t be asked to reveal any credit card information and sign up for the free trial is really simple.
LiveAgent supports over 195+ integrations including all major services, such as:
Slack
Shopify
Pipedrive
AWeber
GetResponse
MailChimp
2Checkout
Braintree
MagentoGo
Opencart
PrestaShop
3dcart
Shopify
CS-Cart
Bigcommerce
Actinic
Fortune 3
Volusion
CoreCommerce
X-Cart
Adobe Business Catalyst
Wordpress
Joomla
Drupal
Weebly
Wix
GoDaddy
SquareSpace
Web.com
Express Engine
Highrise
Nicereply
Facebook
Twitter
WhatsApp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Huawei, BMW, Yamaha, O2, Airbus and Nascar
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading live chat software founded on the principles of simplicity. Powerful on top of being intuitive, it centralizes communications by keeping messages in a single inbox, to ensure that customer service agents can give attention to high priority requests. This also lets them pick up where their colleagues left off to narrow down tickets.
Almost as crucial as features and customer support quality are pricing options offered by LiveAgent and Spechy. Even though price should not be the sole aspect it’s without a doubt a significant thing to think about. You should count on a flexible pricing plan that can be adjusted to your business size and effortlessly scaled up if your business develops. You should be certain you don’t pick plans that include advanced functionalities that you won’t use and always make an effort to get in touch with the vendor directly as enterprises can frequently benefit from special pricing. You should also try out a free trial or demo of every software to spend at least some time working with it. It’s a useful experience that doesn’t ask you to invest any money and gives you a reliable overview of what it’s like to work with LiveAgent and Spechy.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
