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Compare LiveAgent vs eDesk

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better LiveAgent or eDesk? If you need a competent Help Desk Software product for your enterprise you should make time to evaluate various solutions. It doesn’t have to be difficult, and can be as simple as matching their features in a table like the one below. You will also get a quick idea how each product works. For instance, on this page you can find LiveAgent’s overall score of 9.4 and compare it against eDesk’s score of 8.0; or LiveAgent’s user satisfaction level at 99% versus eDesk’s 100% satisfaction score.

The assessment will help you see the pros and cons of each application, and decide which suits you requirements better. Aside from the main features, the application which is simple and intuitive is always the better choice.

We did our best to prepare reviews of all popular Help Desk Software solutions available out there, but among all the ones we reviewed these three deserved our special attention: Zendesk, Freshdesk, Salesforce Service Cloud.

LiveAgent

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eDesk

In case you continue having doubts about which product will work best in your case it might be a good idea to take a look at each service’s social metrics. These metrics are frequently an indicator of how popular a given solution is and how extensive is its online presence. For instance, in case of Facebook LiveAgent has 5047 likes on their official profile while eDesk profile is liked by 15 users.

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Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

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