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Compare LiveAgent vs AJ Help Desk

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better LiveAgent or AJ Help Desk? If you want an effective Help Desk Software product for your organization you need to remember to assess several alternatives. It doesn’t have to be tricky, and can be as straightforward as matching their features in a table like the one below. You will also get a brief idea how each product functions. As an example, on this page you can see LiveAgent’s overall score of 9.4 and compare it against AJ Help Desk’s score of 7.2; or LiveAgent’s user satisfaction level at 99% versus AJ Help Desk’s 97% satisfaction score.

The evaluation will allow you to identify the pros and cons of each program, and decide which suits you requirements better. On top of the main features, the application that is easy to understand and use is always the better option.

We are aware that not all businesses have the time to scrutinize dozens of various solutions, so we came up with a list of suggestions that you may find useful. Our top choices for the Help Desk Software category are: Salesforce Service Cloud, Freshdesk, Zendesk.

You shouldn’t count on simply a broad set of functionalities and flexible pricing packages from a well-known Help Desk Software. Almost as crucial as core features is a quality customer support. You want to make sure that when you have any questions about LiveAgent or AJ Help Desk, or you face some problems, or maybe you’ll want to ask for a specific revision or feature useful to your team you can rely on a responsive and helpful customer support. Check out if solutions such as phone support, tickets or live chat are available. It’s also a major asset if you are able to enjoy personal training or at least an FAQ you can use.

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