What is better AJ Help Desk or Vivantio? Today’s corporations look for the most effective Help Desk Software product to keep on being competitive. On this page we help you with choosing the right solution, by allowing you to evaluate AJ Help Desk and Vivantio down to the very details of their individual functions.
It's also possible to make use of our overall scoring values, which rate the software general quality and performance. AJ Help Desk got a 7.2 score, while Vivantio has a score of 8.4. Likewise, it is possible to compare their general user satisfaction rating: 97% (AJ Help Desk) against 93% (Vivantio). Don’t forget to choose the software that best answers your most urgent issues, not the solution with the most robust features.
Our experts made sure to prepare reviews of all popular solutions that you can find out there, but among all the ones we reviewed these three caught our special attention: .
AJ Help Desk is available as a licensed product that carries all features plus extensive technical support. Users can purchase the AJ Help Desk software for a one-time payment of $399.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
In the event you continue having doubts about which product will perform best for your business it might be a good idea to take a look at each service’s social metrics. Such metrics are frequently a way to see how popular every service is and how extensive is its online presence. For instance, in case of Facebook AJ Help Desk has 103 likes on their official page while Vivantio profile is liked by 0 users.
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