What is better AJ Help Desk or Kayako? It’s easy to our scoring system to provide you with a general idea which Help Desk Software product is better for your company. For overall product quality, AJ Help Desk earned 7.2 points, while Kayako received 9.0 points. At the same time, for user satisfaction, AJ Help Desk scored 97%, while Kayako scored 95%.
Specifics of their characteristics, tools, supported platforms, customer support, etc. are provided below to help you get a more accurate comparison. Remember to choose only the functions your company needs so as not to waste cash for tools that are unnecessary.
Currently, the most popular products in our category are: .
AJ Help Desk is available as a licensed product that carries all features plus extensive technical support. Users can purchase the AJ Help Desk software for a one-time payment of $399.
Kayako is the winner of our Expert's Choice Award. This help desk solution helps businesses build an efficient customer service infrastructure by creating a single platform for all customer service channels. Kayako also has a mobile app for providing seamless customer support on the go.
No Help Desk Software will be able to cater to all the requirements of a specific team. Though main functionalities of AJ Help Desk and Kayako are important you should also thoroughly study the integrations offered by a given product. Very often your team will already be working with some other B2B software in your company and it’s always more beneficial to select services that integrate well with one another. If you do that you will be able to guarantee an effortless transfer of data between your teams and software used, which can significantly reduce time spent on migrating between one solution and the other.
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