What is better Live2Support or BMC FootPrints? Purchasing the suitable Help Desk Software product is as straightforward as contrasting the good and low characteristics and terms offered by Live2Support and BMC FootPrints. Here you can also match their general scores: 8.1 for Live2Support vs. 8.3 for BMC FootPrints. Or you can check their general user satisfaction rating, 100% for Live2Support vs. 97% for BMC FootPrints.
We suggest that you put some effort and examine their specific functions and figure out which one is the better choice for your organization. Likewise, don’t forget to factor in your company’s or industry’s special situation, such as, a multilingual software for a global company or a mobile app to help you work on the go.
Users who want to save some time or would like to get a Help Desk Software recommendation from our team may want to examine these top choices for this year: Salesforce Service Cloud, Zendesk, Freshdesk.
Live2Support supports integrations with the following business systems and applications:
Google Analytics
Salesforce
SugarCRM
GTalk
Joomla
Drupal
WordPress
Zen Cart
CRM Integrations: Live2Support extends seamless integration with all the popular contemporary CRM systems for enhanced sales funnel/client relationship management. Apart from CRMs available in the market, Live2Support offers easy to set up integration with your inbuilt third party CRM.
CMS Integrations: Live2Support live chat is installable on any platform your website/portal/marketplace is built upon. No matter which CMS you build your website with, we have plugins/modules to get you started with live chat support.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MinutesMatter, Helpline Law, Indastro, Indo Asia Tours
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A basic and no-frills live chat service that offers companies a feature-packed customer chat solution for their websites.
EasyVista offers integration with the following business systems and applications:
Bomgar
Cherwell Support
Flycast
Single Sign-On
Jalasoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Cisco, Marriot, Duke Energy
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
BMC is a global leader in software solutions that help IT transform traditional businesses into digital enterprises for the ultimate competitive advantage.
No Help Desk Software will manate to cater to all the requirements of a specific team. Even though core functionalities of Live2Support and BMC FootPrints are obviously a priority you should also thoroughly examine the integrations supported by every product. Very often your team will already be working with other types of B2B software in your company and it’s much wiser to opt for services that integrate well with one another. If you do that you will be able to ensure a reliable transfer of data between your teams and software used, which can really reduce time devoted to migrating between one product and the next.
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