What is better Liberty or Zendesk? It’s easy to our scoring system to give you a general idea which Knowledge Management Software product is more suitable for your business. For overall product quality, Liberty attained 8.0 points, while Zendesk earned 9.7 points. At the same time, for user satisfaction, Liberty scored N/A%, while Zendesk scored 98%.
Details about their features, tools, supported platforms, customer support, and more are given below to give you a more accurate assessment. Remember to choose only the tools that you need so you don’t waste money for functions which are redundant.
Those of you who don't have much time or want a Knowledge Management Software suggestion from our team may want to investigate these top choices for this year: Zendesk, ServiceNow Knowledge Management, Zendesk.
Liberty Library Management System’s SMB and enterprise pricing information is available only on request. Keep in the touch with the vendor via phone, email, or contact form to get all the details you need.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
Both Liberty and Zendesk were reviewed by a group of independent B2B experts who prepared a thorough study of all core elements of each product. Their ultimate score was prepared by means of unique SmartScore algorithm which calculates a separate partial score to each element such as: main functionalities, client support, mobile device support, security, client satisfaction as well as media presence. Here at FinancesOnline we are aware that useful features are not the only thing important to a company so we make sure we pay attention to all sides of a solution prior to giving it a final score.
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