What is better LiaCX or ThoughtBuzz? When you compare LiaCX and ThoughtBuzz, it is possible to see which Customer Experience Management Software product is the more suitable choice. This ensures that your company will be able to choose most productive and efficient software. You can study the details, like available tools, costs, plans offered by each vendor, offer stipulations, and more
We also let you check their all round scores to know which one looks to be more beneficial for your firm. LiaCX has 8.6 points for overall quality and 100% rating for user satisfaction; while ThoughtBuzz has 6.3 points for overall quality and 100% for user satisfaction. You can also assess which vendor is more reliable by sending an email inquiry to both vendors and check which one replies without delays.
Our team put a lot of effort to prepare reviews of all popular Customer Experience Management Software products offered out there, but among all the ones we reviewed these three caught our special attention: Smartlook, Alchemer, Zendesk.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
ThoughtBuzz is an open API system which means you can connect it with virtually any third-party system or application. Contact the vendor for details and technicalities.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
P&G, WPP, Edelman
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Social media management and monitoring platform with real-time insights for better publishing and management of social media profiles.
If you research different Customer Experience Management Software services you shouldn’t only look at their features list and offered pricing packages. Pay attention to the fact that the app should be adjusted to your requirements and team so the more flexible their offer the better. Learn what platforms are supported by LiaCX and ThoughtBuzz and make sure you will get mobile support for whichever devices you work on in your company. It may also be a good idea to find out which languages and geographies are supported, because this may be a deal breaker for many businesses.
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