What is better LiaCX or RepuGen? Specific firms demand different types of Customer Experience Management Software. To understand well which solution fits your needs, consider assessing various solutions feature by feature an taking into consideration their conditions and prices. Furthermore, you can get a quick idea of their general efficiency and customer feedback by having a look at our smart scoring system.
The results are: LiaCX (8.6) vs. RepuGen (8.0) for overall quality and usefulness; LiaCX (100%) vs. RepuGen (95%) for user satisfaction rating. Check out their strong and weak points and decide which software is a better option for your company. An effective, simple tactic is to note down the pros and cons of both applications next to each other and see which solution has more benefits.
We know that not all people have the time to examine a large number of various services, so we prepared a list of suggestions that you may find useful. Our top selections for the Customer Experience Management Software category are: Alchemer, Smartlook, Zendesk.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
RepuGen offers several enterprise pricing options, depending on the number of providers you wish to manage. Give the details a look, and select the best plan for your business:
RepuGen integrates with any EMR system (Electronic Medical Record).
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Family Care Centers, MemorialCare Medical Group
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
RepuGen is a healthcare reputation and review management software that prevents almost every negative review by quickly identifying unhappy patients and notifying you about it.
You shouldn’t expect just a broad range of functionalities and scalable pricing from a popular Customer Experience Management Software. Almost as crucial as main features is a top-notch customer support. You want to ensure that if you have any questions about LiaCX or RepuGen, or you struggle with some problems, or perhaps you’ll want to request a specific change or functionality useful to your company you can rely on a responsive and helpful customer support. Check out if options such as phone support, tickets or live chat are provided. It’s also a big plus if you are able to benefit from personal training or at the very least a knowledge base you can use.
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