What is better LiaCX or iCRM? With different functions, pricing, conditions, and more to check, finding the right Customer Experience Management Software for your company is tough. However by working with our system, you can easily match the characteristics of LiaCX and iCRM including their general SmartScore, respectively as: 8.6 and 5.5 for overall score and 100% and 99% for user satisfaction.
You can also evaluate them feature by feature and find out which program is a better fit for your company. Keep in mind to ask for a demo first prior to opting in for a plan to get a firsthand experience how the solution works in real setting.
If you would like to quickly decide on the top Customer Experience Management Software according to our experts we advise you examine one of these services: Zendesk, Smartlook, Alchemer.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
Contact iCRM for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
iCRM integrates with the following business systems and applications:
Facebook
Twitter
LinkedIn
Telephony Software
Email
SMS
ERP’s
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
iCRM is a CRM solution developed by iPercepts that is engineered to handle all your unique CRM requirements and adaptable for easy integration into your existing workflows.
Almost as crucial as useful features and client support quality are pricing packages made available by LiaCX and iCRM. While cost should not be the sole element it’s without a doubt an important thing to think about. You should try to find a flexible pricing package that can be matched with your team size and painlessly scaled up if your business develops. Be sure that you don’t choose packages that include additional functionalities that you won’t use and always try to get in touch with the vendor directly as big companies can often count on more affordable prices. You should also check out a free trial or demo of each solution to spend at least some time working with it. It’s a valuable experience that doesn’t ask you to spend any money and offers a reliable overview of what it’s like to work with LiaCX and iCRM.
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