What is better iCRM or Intercom? Buying the perfect Customer Experience Management Software for your firm is essential to increasing your company’s effectiveness. In our platform, it's easy to examine different solutions to see which one is the ideal software for your requirements. Here you can match iCRM vs. Intercom and check out their overall scores (5.5 vs. 8.9, respectively) and user satisfaction rating (99% vs. 96%, respectively).
Additionally, you can study the details of pricing, terms and conditions, plans, services, tools, and more, and decide which software offers more advantages for your business. In general, go for the business software that lets you to change the features and subscription plan to match your company growth or lack of it.
People who want to save some time or need a CRM Software advice from our experts may want to take a look at these top choices for the current year: HubSpot Smart CRM, Salesforce CRM, Freshsales.
Contact iCRM for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
iCRM integrates with the following business systems and applications:
Facebook
Twitter
LinkedIn
Telephony Software
Email
SMS
ERP’s
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
iCRM is a CRM solution developed by iPercepts that is engineered to handle all your unique CRM requirements and adaptable for easy integration into your existing workflows.
A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:
Respond: from $53/month – Manage conversations with leads and customers at scale.
Engage: from $53/month – Send targeted messages to the right people at the right time.
Educate: $49/month flat rate – Create, organize and publish help articles
Live Chat for Sales (powered by Respond + Engage): from $106/month – Capture, qualify, and nurture leads to convert them to customers.
Customer Engagement (powered by Engage): from $53 /month – Send targeted messages to onboard users, make announcements, and re-engage people.
Customer Support (powered by Respond + Educate): from $102 /month – Solve customer problems faster with an integrated help desk and public knowledge base.
In case you continue having second thoughts about which solution will work best for your business it may be a sensible idea to take a look at each service’s social metrics. Such metrics are quite often a way to see how popular each service is and how big is its online presence. For example iCRM Twitter account has currently 1 followers. At the same time Intercom Twitter is followed by 15578 users.
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