What is better LiaCX or Cincom Synchrony? We are here to simplify the whole process of comparing Customer Experience Management Software products for you. In particular, on this page you can look at the overall performance of LiaCX (8.6) and contrast it with the overall performance of Cincom Synchrony (7.2). You can also match their overall user satisfaction rating: LiaCX (100%) vs. Cincom Synchrony (N/A%).
Furthermore, study their services thoroughly to determine which product can better address your company’s needs. In general, any B2B software must let you to comfortably see the big picture, all the while allowing you easy access to the details.
At this time, the leading solutions in our Customer Experience Management Software category are: Smartlook, Alchemer, Zendesk.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
Cincom Synchrony’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Synchrony offers a powerful combination of intelligent agent guidance and a customer-focused unified desktop, your employees are equipped to deliver smarter interactions.
Please note that while both LiaCX and Cincom Synchrony may provide an outstanding range of features every app could be designed for a different company size. If you are comparing features you may want to give some attention to a business type they are aimed at. Certain elements could scale up effectively for large enterprises but if you have a small or medium business it’s usually better to refrain paying for complex features that you may never have a chance to use.
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