What is better LiaCX or Chameleon? Specific organizations demand different types of Customer Experience Management Software. To understand well which service suits you, think of assessing various alternatives feature by feature including their terms and pricing. Likewise, you may get a quick idea of their overall effectiveness and customer feedback by having a look at our smart scoring system.
The results are: LiaCX (8.6) vs. Chameleon (8.0) for general quality and performance; LiaCX (100%) vs. Chameleon (N/A%) for user satisfaction rating. Examine their strong and weaker points and see which software is a better option for your company. One simple but effective tactic is to note down the advantages and disadvantages of both applications side by side and see which software comes on top.
Our experts made sure to review all popular Customer Experience Management Software products that you can find out there, but among all the ones we reviewed these three caught our special attention: Alchemer, Zendesk, Smartlook.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
All the data, details and experiences that we presented in this table were collated from official vendor pages, advertising content available online, actual experience from real customers as well as our personal everyday use of every service by a professional reviewer. We pay a lot of attention to comprehensively study every solution, so we not only analyze it on our own, but we also correlate our observations with views of other people from the SaaS community.
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