What is better KYC Hub or NICE inContact CXone? A good way to find the appropriate CRM Software product for your organization is to compare the solutions against each other. Here you can compare KYC Hub and NICE inContact CXone and see their features compared in detail to help you select which one is the more effective product.
Also, you can examine their overall ratings, for instance: overall score (KYC Hub: 8.6 vs. NICE inContact CXone: 8.8) and user satisfaction (KYC Hub: 96% vs. NICE inContact CXone: 91%). Browse through their varying features and similarities and discover which one outperforms the other. Moreover, think about what your business will be in years to come; will your business outgrow the app in the next 3-5 years?
We did our best to review all popular Customer Service Software products that you can find out there, but among all the ones we reviewed these three deserved our special attention: Freshdesk Omni, Freshdesk, Salesforce Service Cloud.
KYC Hub currently does not provide details regarding its integrations with third-party applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
HDFC Bank, Finotive Funding, Workex
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
KYC Hub is a compliance-focused identity verification software that minimizes risk, automates workflows and detects fraud with real-time monitoring and global coverage.
NICE inContact CXone’s pricing plans are available by request. You can call or chat with a sales representative for more details or fill out the quote request form on their website.
NICE inContact has pre-built integrations with CRM applications like:
Salesforce
SAP
Oracle Service Cloud
Microsoft Dynamics
Zendesk
NetSuite
ServiceNow
Bullhorn
SugarCRM.
Other integrations can be done through a NICE inContact DevOne partner.
Integrations for unified communications as a service (UCaaS) allow formal and informal agents and subject matter experts to communicate through Skype or RingCentral.
Customers can also choose from more than 250 APIs in the DEVOne Ecosystem. These cover various areas from agent and admin functions to real-time data and reporting capabilities.
You can also quickly build and deploy a custom solution using RESTful APIs that allow you to integrate NICE inContact with just about any third-party system.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Honeywell, Aetna, New Balance
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Industry-leading contact center software that offers a full suite of tools for transforming the customer experience. This platform offers omnichannel routing capabilities, analytics workforce optimization, automation, and AI-powered tools. It also delivers 99.99% uptime to prevent prolonged interruptions and downtime.
Both KYC Hub and NICE inContact CXone were evaluated by a team of independent SaaS experts who conducted a full analysis of all key elements of each software. Their final rating was prepared by means of unique SmartScore algorithm which calculates an individual partial score to every component such as: main functionalities, customer support, mobile device support, security, customer satisfaction and reviews in other media. We realize useful features are not the only factor important to a business so we make an effort to pay attention to all sides of a solution before calculating its final rating.
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