What is better NICE inContact CXone or Pipeliner? If you’re experiencing a tough time selecting the best CRM Software product for your company, we suggest that you compare the available software and see which one offers more advantages. For example, here you can review NICE inContact CXone (overall score: 8.8; user rating: 91%) vs. Pipeliner (overall score: 9.1; user rating: 100%) for their overall performance.
It's also possible to see which one provides more tools that you need or which has more flexible pricing plans for your current budget constraints. Having a clear table to evaluate their features will significantly boost the likelihood of obtaining the best product for your company. Look closely at other areas of the software for example if it’s easy to use, adaptability, scalability, and pricing plans.
At this time, the most popular solutions in our Call Center Software category are: Freshdesk Contact Center, JustCall, Zendesk.
NICE inContact CXone’s pricing plans are available by request. You can call or chat with a sales representative for more details or fill out the quote request form on their website.
NICE inContact has pre-built integrations with CRM applications like:
Salesforce
SAP
Oracle Service Cloud
Microsoft Dynamics
Zendesk
NetSuite
ServiceNow
Bullhorn
SugarCRM.
Other integrations can be done through a NICE inContact DevOne partner.
Integrations for unified communications as a service (UCaaS) allow formal and informal agents and subject matter experts to communicate through Skype or RingCentral.
Customers can also choose from more than 250 APIs in the DEVOne Ecosystem. These cover various areas from agent and admin functions to real-time data and reporting capabilities.
You can also quickly build and deploy a custom solution using RESTful APIs that allow you to integrate NICE inContact with just about any third-party system.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Honeywell, Aetna, New Balance
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Industry-leading contact center software that offers a full suite of tools for transforming the customer experience. This platform offers omnichannel routing capabilities, analytics workforce optimization, automation, and AI-powered tools. It also delivers 99.99% uptime to prevent prolonged interruptions and downtime.
Pipeliner CRM offers integrations with over 200 apps for productivity, collaboration, accounting, and eCommerce. These apps include:
Freshbooks
Sage Intacct
Clearbit
FullContact
Ethereum
Zapier
Dropbox
Google Drive
Shopify
Magento
Calendly
EventBrite
MS Office
monday
Wrike
Google Forms
SEMrush
Twitter
Freshdesk
Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MTN Business, Tiger, ManpowerGroup
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A sales CRM and automation software that boosts adoption rates and ROI through a highly visual interface, numerous customization options, and robust reporting capabilities. It helps you manage your pipeline to turn leads into sales and sales to repeat purchases. It also generates reports and insights within its dashboard.
Every time you research various CRM Software software you shouldn’t simply explore their features list and offered pricing packages. Pay attention to the fact that the solution must be meeting your work processes and company so the more flexible their offer the better. Check what systems are supported by NICE inContact CXone and Pipeliner and ensure you will get mobile support for whichever devices you work on in your company. It may also be a good idea to learn which languages and countries are supported, as this may be a deal breaker for many firms.
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