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Compare NICE inContact CXone vs LiveChat

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better NICE inContact CXone or LiveChat? There are numerous Customer Support Software products out there right now. The simplest way to find out which product fits your needs best is to compare them side by side. For instance, here you can examine NICE inContact CXone and LiveChat for their overall score (8.8 vs. 9.0, respectively) or their user satisfaction rating (91% vs. 96%, respectively).

Additionally, you can review their individual modules and pricing stipulations and other helpful information below. When matching products make sure you check their similar capabilities and mark their differences to obtain a clearer picture of both deals. What is more bear in mind to evaluate non-core factors such as security, backup, ease-of-use, and helpdesk support.

We realize that not all people have the time to examine dozens of different products, so we created a list of suggestions that you may find useful. Our top choices for the Call Center Software category are: Zendesk, JustCall, Freshdesk Contact Center.

Both NICE inContact CXone and LiveChat were reviewed by a panel of independent SaaS experts who prepared a thorough examination of all important aspects of each solution. Their ultimate score was prepared by means of unique SmartScore system which provides an individual partial score to every element like: main functionalities, client support, mobile support, security, user satisfaction as well as reviews in other media. Here at FinancesOnline we know useful features are not the only thing crucial to a business so we do our best to pay attention to all sides of a software before giving it a final score.

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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.