What is better Kommunicate or UseResponse? Today’s firms want the top Customer Support Software product to keep on being competitive. On this page we help you with buying the right service, by allowing you to compare Kommunicate and UseResponse down to the very details of their individual functions.
It is also possible to check our overall scoring values, which rate the software overall quality and performance. Kommunicate got a 8.7 score, while UseResponse has a score of 8.8. Likewise, you can compare their general user satisfaction rating: 96% (Kommunicate) against 100% (UseResponse). Keep in mind to select the solution that best answers your most crucial issues, not the application with the most robust features.
Right now, the most popular products in our Customer Support Software category are: Zendesk, Freshdesk Omni, Freshdesk.
Kommunicate offers plans that users can avail of on a monthly or yearly subscription. If you opt for an annual subscription, you get two months free. Here is an overview of Kommunicate’s plans:
Start – $40/month or $400/year
2 teammates
Additional: $20/month/teammate or $200/year/teammate
Unlimited bots
Up to 1,000 MTU
MTU overage at $0.01
Dialogflow ES & CX, Amazon, Lex, IBM Watson
Bot to human hand-off
Basic reports
3 months chat history
Basic support 24/7 (email, live chat, knowledge base)
Grow – $100/month or $1,000/year
5 teammates
Additional: $30/month/teammate or $300/year/teammate
Up to 5,000 MTU
All inclusions of Start plan
Whatsapp
Mobile SDKs
Integrates with Pipedrive and Agile CRM
Ready-to-use templates
Bot and CSAT analytics
1 year chat history
Priority support 24/7 (email, live chat, knowledge base)
Scale – $400/month or $4,000/year
10 teammates
Additional: $50/month/teammate or $500/year/teammate
Up to 10,000 MTU
All inclusions of Grow plan
Custom bot
Facebook
Line
Integrates with Zendesk and Zapier
Teams and departments
Advanced intent analytics
Unlimited chat history
Premium support 24/7 (email, chat, call, knowledge base)
Business – by quote
All inclusions of Scale plan
Unlimited users
Custom-made chatbots
All channels
Custom integrations
SAML-based SSO
On-demand custom reports
Unlimited chat history
Premium support 24/7 (email, call, live chat, knowledge base, dedicated account manager)
You shouldn’t count on only a broad array of useful tools and flexible pricing packages from a reliable Customer Support Software. Almost as significant as main features is a top-notch customer support. You want to ensure that if you have any questions about Kommunicate or UseResponse, or you struggle with some problems, or perhaps you’ll want to request a certain revision or feature beneficial to your business you can rely on a responsive and helpful customer support. See whether services such as phone support, tickets or live chat are available. What is more, it’s a big plus if you can profit from personal training or at least a knowledge base you can use.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
![WORK[etc] CRM Alternative](https://s.financesonline.com/uploads/2019/08/WORKetc-logo2.png){kind=logo}
