What is better Kommunicate or Ameyo? Assessing products for the top Customer Support Software does not always have to be complicated. On our review platform, it is possible to match Kommunicate and Ameyo and immediately see their varying features. We allow you to examine their functions, supported devices, level of support, pricing, terms, and more.
You can also examine their overall score (8.7 for Kommunicate vs. 7.6 for Ameyo) and overall customer satisfaction level (96% for Kommunicate vs. 96% for Ameyo). Take your time and examine your best alternatives and see which one is best for your company. You should also assess the vendor’s business viability; can they be relied upon and will they still be around in a few years time?
Right now, the most popular products in our Customer Support Software category are: Freshdesk, Freshdesk Omni, Zendesk.
Kommunicate offers plans that users can avail of on a monthly or yearly subscription. If you opt for an annual subscription, you get two months free. Here is an overview of Kommunicate’s plans:
Start – $40/month or $400/year
2 teammates
Additional: $20/month/teammate or $200/year/teammate
Unlimited bots
Up to 1,000 MTU
MTU overage at $0.01
Dialogflow ES & CX, Amazon, Lex, IBM Watson
Bot to human hand-off
Basic reports
3 months chat history
Basic support 24/7 (email, live chat, knowledge base)
Grow – $100/month or $1,000/year
5 teammates
Additional: $30/month/teammate or $300/year/teammate
Up to 5,000 MTU
All inclusions of Start plan
Whatsapp
Mobile SDKs
Integrates with Pipedrive and Agile CRM
Ready-to-use templates
Bot and CSAT analytics
1 year chat history
Priority support 24/7 (email, live chat, knowledge base)
Scale – $400/month or $4,000/year
10 teammates
Additional: $50/month/teammate or $500/year/teammate
Up to 10,000 MTU
All inclusions of Grow plan
Custom bot
Facebook
Line
Integrates with Zendesk and Zapier
Teams and departments
Advanced intent analytics
Unlimited chat history
Premium support 24/7 (email, chat, call, knowledge base)
Business – by quote
All inclusions of Scale plan
Unlimited users
Custom-made chatbots
All channels
Custom integrations
SAML-based SSO
On-demand custom reports
Unlimited chat history
Premium support 24/7 (email, call, live chat, knowledge base, dedicated account manager)
Ameyo provides out-of-the-box integration with leading CRM solutions to deliver real-time connectivity and save time. Companies can improve contact management and enable full functionality in their desktop. Ameyo extends the power of customer experience through integrations with industry leaders such as Salesforce, SugarCRM, Freshdesk, Microsoft Dynamics, Zendesk and ZOHO.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Acer, GE Financial Services, Flipkart.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Ameyo offers omnichannel customer experience and contact center solutions in the cloud and on-premises.
Every time you select a service that you believe will be an actual asset for your business you shouldn’t just limit yourself to what experts have to say about it. Quite frequently individual experience with the software may change, depending on your own preferences and needs. That’s the reason why in our reviews we also give our User Satisfaction Rating for every product to give you a quick overview of how real users of Kommunicate and Ameyo rate their experience with the app. Our algorithm is based on advanced analysis of product mentions on other sites, social networks and blogs, so you will obtain a comprehensive and credible landscape of what other people think about each software. In this example Kommunicate has a total satisfaction rating at 96% while for Ameyo 96% of people claim they had a positive experience with it.
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