What is better Kintone or Freshdesk Messaging? When you need an effective Collaboration Software product for your company you have to remember to compare different alternatives. It doesn’t have to be complex, and can be as straightforward as matching their traits in a table like the one below. You will also get a good idea how each product performs. For instance, on this page you can check Kintone’s overall score of 8.8 and compare it against Freshdesk Messaging’s score of 9.2; or Kintone’s user satisfaction level at 100% versus Freshdesk Messaging’s 96% satisfaction score.
The comparison will help you spot the pros and cons of each application, and decide which fits you requirements better. Aside from the main features, the solution which is simple and intuitive is always the better choice.
People who don't have much time or want a IT Development Software suggestion from our team may want to investigate these top choices for the current year: Salesforce Platform, BitBucket, Microsoft Visual Studio.
Whether you’re a scrappy startup or well-established enterprise, get simple, transparent pricing for your team—one plan with all of Kintone’s features included.
You can use Kintone for just one of your team’s workflows or set up a custom workspace to manage all your team’s data and collaboration.
Kintone is an open API system, which means you can connect it to virtually any third-party business system or application. Some of the integrations include:
Box
Zendesk
ChatWork
Mailchimp
Slack
Dropbox
Eventbrite
Evernote
Formstack
Google Calendar
Google Drive
Google Workspace (formerly G Suite)
Make (formerly Integromat)
Jira Service Management (Jira Service Desk)
Microsoft 365 (formerly Office 365)
Microsoft SharePoint
Okta Workflows (Azuqua)
OneDrive
OneLogin
Tableau CRM (formerly Einstein Analytics)
Trello
Typeform
WordPress
GitHub
Twilio
Appsme
Field Control
Gmail
QuickBooks
Twitter
Microsoft Outlook
It can also integrate with software solutions through iPaaS such as:
Zapier
Make
PowerAutomate
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Asahi, Box, Zendesk
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Offers a customizable workplace where teams can organize their data, workflows, and conversations. This no-code platform also has powerful features such as project portals and database management to help you develop business apps as intuitively as possible.
Freshdesk Messaging offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include:
WhatsApp
Telegram
Line
TeamViewer
Salesforce
Hubspot CRM
Pipedrive
ZohoCRM
BigCommerce
WooCommerce
Shopify
Stripe
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Harvey Norman, Dunzo, Klarna, Blue Nile
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A messaging solution designed to help businesses deliver efficient, personalized customer service. Through the platform, agents can use a unified Team Inbox to manage all customer queries across multiple communication channels. Self-service AI chatbots also reduce agent workload without compromising customer service levels.
Please keep in mind that even though both Kintone and Freshdesk Messaging may offer a reliable array of features each solution may be aimed at a different company size. If you are studying different apps you may want to pay attention to a business size they are aimed at. Some functionalities might scale up well for big enterprises but if you run a small or medium company it’s often better to refrain paying for advanced features that you may never have a chance to use.
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