What is better Freshdesk Messaging or Streams? There are lots of Collaboration Software products in the market today. The simplest way to find out which product fits your needs best is to evaluate them side by side. As an example, here you can review Freshdesk Messaging and Streams for their overall score (9.2 vs. 8.0, respectively) or their user satisfaction rating (96% vs. 98%, respectively).
You can also compare their functions and pricing terms along with other valuable information below. When matching products be sure to analyze their similar advantages and mark their disparities to obtain a clearer picture of both deals. Likewise, keep in mind to check non-core issues such as security, backup, usability, and customer service.
Users who don't have much time or need a Live Chat Software advice from our team might want to examine these top choices for the current year: Vision Helpdesk, Pipedrive, Zendesk.
Freshdesk Messaging offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include:
WhatsApp
Telegram
Line
TeamViewer
Salesforce
Hubspot CRM
Pipedrive
ZohoCRM
BigCommerce
WooCommerce
Shopify
Stripe
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Harvey Norman, Dunzo, Klarna, Blue Nile
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A messaging solution designed to help businesses deliver efficient, personalized customer service. Through the platform, agents can use a unified Team Inbox to manage all customer queries across multiple communication channels. Self-service AI chatbots also reduce agent workload without compromising customer service levels.
In case you are still having second thoughts about which service will work best for your business it may be a sound idea to analyze each service’s social metrics. These metrics are quite often an indicator of how popular each product is and how large is its online presence. For example, in case of Facebook Freshdesk Messaging has 8987 likes on their official page while Streams profile is liked by 388 users.
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