What is better Freshdesk Messaging or Pipedrive? Today’s enterprises seek the most effective Customer Support Software product to continue to be competitive. On this page we help you with choosing the best service, by allowing you to evaluate Freshdesk Messaging and Pipedrive down to the very details of their individual offers.
It's also possible to make use of our total scoring values, which rate the software overall quality and performance. Freshdesk Messaging got a 9.2 score, while Pipedrive has a score of 9.4. Likewise, you can compare their general user satisfaction rating: 96% (Freshdesk Messaging) against 100% (Pipedrive). Don’t forget to choose the application that best addresses your most crucial needs, not the application with the higher number of features.
We did our best to prepare reviews of all popular Live Chat Software services available out there, but among all the ones we reviewed these three deserved our special attention: Pipedrive, Zendesk, Vision Helpdesk.
Freshdesk Messaging offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include:
WhatsApp
Telegram
Line
TeamViewer
Salesforce
Hubspot CRM
Pipedrive
ZohoCRM
BigCommerce
WooCommerce
Shopify
Stripe
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Harvey Norman, Dunzo, Klarna, Blue Nile
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A messaging solution designed to help businesses deliver efficient, personalized customer service. Through the platform, agents can use a unified Team Inbox to manage all customer queries across multiple communication channels. Self-service AI chatbots also reduce agent workload without compromising customer service levels.
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
It may not always be enough to simply compare Freshdesk Messaging and Pipedrive with one another. Even though specific functionalities, pricing plans and customer reviews are all important and should be taken into account when making a final choice, you should also pay attention to the recognition and awards claimed by each product. Frequently a less dominant service may turn out to be a great choice that was a winner of many SaaS awards such as our Exceptional Customer Support Award which reveals that despite lesser market popularity it’s a worthy contender to the apps that rule the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
