What is better Kayako or Deskun? Specific businesses require different types of Help Desk Software. To understand well which solution suits you, think of assessing various options feature by feature an taking into consideration their conditions and pricing. Similarly, you may get a quick idea of their overall performance and customer feedback by checking our smart scoring system.
The results are: Kayako (9.0) vs. Deskun (8.0) for all round quality and usefulness; Kayako (95%) vs. Deskun (100%) for user satisfaction rating. Check out their high and weak points and find out which software is a more sensible choice for your company. An effective, simple tip is to write the strengths and weaknesses of both solutions side by side and check which software comes on top.
In the event you need to quickly find the optimal Help Desk Software according to our review team we suggest you try out the following solutions: Zendesk, Freshdesk, Salesforce Service Cloud.
Kayako is the winner of our Expert's Choice Award. This help desk solution helps businesses build an efficient customer service infrastructure by creating a single platform for all customer service channels. Kayako also has a mobile app for providing seamless customer support on the go.
Deskun offers a flexible enterprise pricing scheme based on the number of your agents and your preferred channels. Contact the sales team for more details.
Deskun integrates with the following business systems and applications:
Gmail
Facebook
Facebook Messenger
Twitter
Viber
Skype
VK
Telegram
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Deskun allows users to process messages from clients in Gmail interface. One can use message templates for a quick reply, assign requests to responsible agents, and collaborate with employees.
Every time you select a software that you are sure will be an actual asset for your team you shouldn’t simply pay attention to what reviewers have to say about it. Very often personal experience with the product will vary, depending on specific goals and work processes. That’s why in our reviews we also offer our User Satisfaction Rating for every product to give you a quick impression of how actual users of Kayako and Deskun rate their contact with the product. Our system is based on complex analysis of product appearances on other sites, social networks and blogs, so you are going to obtain a full and credible picture of what other customers think about each service. In this example Kayako has a total satisfaction rating at 95% while for Deskun 100% of users say they had an enjoyable experience with it.
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