What is better Kayako or BMC FootPrints? Purchasing the proper Help Desk Software product is as easy as comparing the strong and weaker functions and terms offered by Kayako and BMC FootPrints. Here you can also match their general scores: 9.0 for Kayako vs. 8.3 for BMC FootPrints. Or you can check their general user satisfaction rating, 95% for Kayako vs. 97% for BMC FootPrints.
We suggest that you take some time to examine their unique features and decide which one is the better choice for your organization. What’s more bear in mind to factor in your company’s or industry’s unique case, such as, a multilingual software for a global team or a mobile app to help you work in the field.
We realize that not all businesses have enough time to scrutinize a wide range of different products, so we came up with a list of recommendations that you may find useful. Our top selections for the Help Desk Software category are: Salesforce Service Cloud, Zendesk, Freshdesk.
Kayako is the winner of our Expert's Choice Award. This help desk solution helps businesses build an efficient customer service infrastructure by creating a single platform for all customer service channels. Kayako also has a mobile app for providing seamless customer support on the go.
EasyVista offers integration with the following business systems and applications:
Bomgar
Cherwell Support
Flycast
Single Sign-On
Jalasoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Cisco, Marriot, Duke Energy
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
BMC is a global leader in software solutions that help IT transform traditional businesses into digital enterprises for the ultimate competitive advantage.
In case you continue having second thoughts about which product will be best in your case it might be a sensible idea to check out each service’s social metrics. Such metrics are usually a sign of how popular each product is and how big is its online presence. For example Kayako Twitter account has currently 6194 followers. At the same time BMC FootPrints Twitter is followed by 57727 people.
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