What is better Kapdesk or NetHelpDesk? Today’s enterprises require the best Help Desk Software product to continue to be competitive. On this page we help you with buying the right service, by allowing you to assess Kapdesk and NetHelpDesk down to the very details of their individual modules.
You may as well make use of our total scoring values, which rate the software overall quality and performance. Kapdesk got a 8.0 score, while NetHelpDesk has a score of 8.0. Likewise, you can compare their general user satisfaction rating: 100% (Kapdesk) against 100% (NetHelpDesk). Bear in mind to choose the solution that best answers your most crucial needs, not the application with the higher number of features.
We did our best to prepare reviews of all popular Help Desk Software products available out there, but among them these three deserved our special attention: Zendesk, Salesforce Service Cloud, Freshdesk.
Kapdesk is designed to integrate with a wide range of popular CRM systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Smirnoff, Jaypee Group, Hard Rock Cafe, Royal Orchid
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Kapdesk is a helpdesk suite that integrates multi-channel support, ticketing, self-service, and support analytics into one intuitive and easy to use platform.
An ITIL aligned help desk software combining everything from ticket tracking and customer relationship management, through to stock control and self service.
In case you continue having second thoughts about which software will perform best in your case it may be a sound idea to analyze each service’s social metrics. Such metrics are quite often a way to see how popular every solution is and how extensive is its online presence. For instance, in case of Facebook Kapdesk has 234 likes on their official profile while NetHelpDesk profile is liked by 108 users.
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