What is better KANA Express or Surfly? With various features, pricing, conditions, and more to evaluate, determining the best Customer Support Software for your firm is tricky. However making use of our system, you can easily match the features of KANA Express and Surfly as well as their general rating, respectively as: 6.5 and 8.3 for overall score and 96% and N/A% for user satisfaction.
You can also compare them feature by feature and find out which application is a better fit for your business. Remember to get a demo first before getting a plan to experience how the solution works in real scenarios.
We did our best to prepare reviews of all popular Customer Support Software solutions that you can find out there, but among all the ones we reviewed these three deserved our special attention: Freshdesk, Freshdesk Omni, Zendesk.
KANA Express operates well with the following business solutions and systems:
LAGAN
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tilburg University, DAS, Windesheim
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Sophisticated yet simple to use, KANA Express provides access to all the features you need to create great customer experiences across all service channels.
Surfly is an open API system, which means you can integrate it with virtually any third-party system or application. Contact the vendor for more information, or visit their official site to check details.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MTV, Wibki
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Surfly is an intuitive web-based co-browsing solution that makes joint navigation through the web by two or more people extremely simple. It comes with a fully integrated interface that's equipped with chat functions, flow customization options, real-time collaboration tools, and advice portals.
Both KANA Express and Surfly were tested by a team of independent SaaS experts who carried out a thorough study of all important aspects of every service. Their final score was calculated using our unique SmartScore algorithm that calculates an individual partial score to every factor like: main functionalities, client support, mobile support, security, user satisfaction as well as market presence. We are aware that useful features are not the only thing crucial to a business so we make sure we pay attention to all facets of a solution prior to coming up with its final score.
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