What is better KANA Express or Surfly? If you need an efficient Customer Support Software product for your company you have to take time to assess several options. It doesn’t have to be complicated, and can be as simple as matching their functionalities in a table like the one below. You will also get a quick idea how each product performs. For instance, on this page you can check KANA Express’s overall score of 6.5 and compare it against Surfly’s score of 8.3; or KANA Express’s user satisfaction level at 96% versus Surfly’s N/A% satisfaction score.
The evaluation will allow you to see the good and bad points of each software, and choose which suits you requirements better. Beyond the rich features, the software that’s simple to grasp and use is always the better product.
Our experts made sure to prepare reviews of all popular Customer Support Software solutions offered out there, but among them these three caught our special attention: Freshdesk Omni, Zendesk, Freshdesk.
KANA Express operates well with the following business solutions and systems:
LAGAN
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tilburg University, DAS, Windesheim
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Sophisticated yet simple to use, KANA Express provides access to all the features you need to create great customer experiences across all service channels.
Surfly is an open API system, which means you can integrate it with virtually any third-party system or application. Contact the vendor for more information, or visit their official site to check details.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MTV, Wibki
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Surfly is an intuitive web-based co-browsing solution that makes joint navigation through the web by two or more people extremely simple. It comes with a fully integrated interface that's equipped with chat functions, flow customization options, real-time collaboration tools, and advice portals.
The services examined on this page are only a small part of our full Customer Support Software category and you should take into account that there may be better services out there. If you would like to make sure you make the wisest choice for your team we strongly suggest that you analyze more products first. It may also be a good idea to consult our top 10 Customer Support Software list to see which products are in the current year the highest-rated ones and leaders in the market.
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