What is better KANA Express or Salesforce LiveMessage? If you wish to get a easy way to learn which Customer Support Software product is better, our proprietary algorythm gives KANA Express a score of 6.5 and Salesforce LiveMessage a score of 8.9 for total quality and performance. At the same time, KANA Express is rated at 96%, while Salesforce LiveMessage is rated 100% for their user satisfaction level.
You can also review their product details, such as features, tools, options, plans, pricing, and much more. Check whether the solution allows you to customize some of its processes to ensure the software complements your own business processes.
Our team put a lot of effort to prepare reviews of all popular Customer Support Software products offered on the market, but among them these three caught our special attention: Zendesk, Freshdesk, Freshdesk Omni.
KANA Express operates well with the following business solutions and systems:
LAGAN
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tilburg University, DAS, Windesheim
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Sophisticated yet simple to use, KANA Express provides access to all the features you need to create great customer experiences across all service channels.
Pricing of Salesforce LiveMessage starts at $75/user/month. It is part of the Salesforce Service Cloud suite as an add-on for the Lightning Enterprise ($150/user/month) and Lightning Unlimited ($300/user/month) Editions. For accurate pricing information for your business, contact the vendor for a quote.
It may not always be enough to simply compare KANA Express and Salesforce LiveMessage against each other. While useful features, cost and user experience are all crucial and should be taken into account when making a final decision, you should also take a look at the recognition and awards claimed by every solution. Frequently a less dominant app may turn out to be a great choice that was a winner of many SaaS awards such as our Supreme Software Award which reveals that despite lesser market presence it’s a worthy contender to the apps that rule the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
