What is better KANA Express or Convoso? We are here to improve the cumbersome process of comparing Customer Support Software products for you. For example, on this page you can verify the overall performance of KANA Express (6.5) and contrast it with the overall performance of Convoso (8.3). You may also match their overall user satisfaction rating: KANA Express (96%) vs. Convoso (92%).
Likewise, research their capabilities carefully to determine which product can better tackle your company’s requirements. Generally, any B2B software must let you to immediately see the big picture, all the while giving you quick access to the details.
Those of you who don't have much time or need a Customer Support Software advice from our team may want to try out these top choices for the current year: Zendesk, Freshdesk Omni, Freshdesk.
KANA Express operates well with the following business solutions and systems:
LAGAN
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tilburg University, DAS, Windesheim
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Sophisticated yet simple to use, KANA Express provides access to all the features you need to create great customer experiences across all service channels.
Convoso’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote. A free demo is also available to test the features in advance.
You should keep in mind that while both KANA Express and Convoso may have an excellent range of features each software might be aimed at a different company size. If you are studying different apps you may want to give some attention to a business type they are catering to. Certain functionalities could scale up with no problem for big enterprises but if you have a small or medium business it’s frequently more sensible to stay away from paying for complex features that you may never use.
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