What is better iTouchVision Customer Service or CloudAgent? The best Customer Support Software is a product that can tackle your company’s unique demands. It’s easy to identify which option works best for your business if you review a wider range of products before you decide which one is the best.
For instance, iTouchVision Customer Service and CloudAgent are scored at 7.8 and 7.2, respectively, for general quality and performance. Likewise, iTouchVision Customer Service and CloudAgent have a user satisfaction rating of 97% and 100%, respectively, which reveals the general response they get from customers. Even better, get in touch with a current client of the software and ask for their opinion regarding the software in question.
We are aware that not all companies have enough time to examine dozens of different solutions, so we came up with a list of suggestions that you may find useful. Our top choices for the Customer Support Software category are: Zendesk, Freshdesk, Freshdesk Omni.
iTouchVision Customer Service Software integrates with most of the apps that have open-ended connectivity and compatibility. The system is highly configurable to meet the integration and business requirements.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
iTouchVision is a complete IT service management solution, designed to deliver a Single Point of Contact (SPOC), and to respond to the needs of users and IT technicians.
Apart from integration with all leading CRM systems, helpdesk software and analytics engines, CloudAgent has also been integrated with vertical-specific software like patient care software, real estate software, back-end support software etc.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mahindra Finance, Akzo Nobel, Rural Shores
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CloudAgent provides businesses with a cloud-based contact center designed to handle inbound, outbound, and blended communications.
Every time you choose a software that you believe will be an actual asset for your team you shouldn’t simply limit yourself to what reviewers have to say about it. In many cases individual experience with the product may be different, depending on your own goals and requirements. That’s why in our reviews we also offer our User Satisfaction Rating for every software to give you a reliable overview of how actual users of iTouchVision Customer Service and CloudAgent evaluate their experience with the solution. Our system is based on complex analysis of product appearances on other sites, social media as well as blogs, so you are going to get a full and reliable overview of what other clients think about every app. In this case iTouchVision Customer Service has a total satisfaction rating at 97% while for CloudAgent 100% of people express they had an enjoyable experience with it.
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