Casengo
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Interaction Analyst
- ACD
- Skill routing
- Screen pop
- Sticky agents
- Multiple channels
- Dialer
- Cloud IVR
- Quality monitoring
- Open API
Pricing Info
Pricing Info
Pricing available by quote. Contact CloudAgent directly to discuss pricing details.
Integrations
Integrations
Apart from integration with all leading CRM systems, helpdesk software and analytics engines, CloudAgent has also been integrated with vertical-specific software like patient care software, real estate software, back-end support software etc.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mahindra Finance, Akzo Nobel, Rural Shores
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
CloudAgent provides businesses with a cloud-based contact center designed to handle inbound, outbound, and blended communications.
Company Email
support@cloudagent.in
Contact No.
Company's Address
Ozonetel Systems Pvt. Ltd.
6-3-1090/B, 1st Floor, Mayank Towers
Raj Bhavan Road, Somajiguda, Hyderabad, Andhra Pradesh 500082, India
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Multi-channel support
- Multi-brand management
- Knowledge base
- Easy installations
- Multiple Mailbox Management
- Team collaboration
- Facebook integration
- Twitter search integration
- Instant overview
- Hybrid Messaging
- Macros
- Mobile Apps
- Reporting
- Customization of fields, text, and appearances
- Cloud-based system
Pricing Info
Here are the Casengo cost details:
Casengo offers a free trial package and 3 paid versions, each designed to provide customer support that suits both the size of your business and your budget.
Free. This Free package allows you to try Casengo’s brand of chat support. Up to 3 users and 30 conversations, this plan comes with a knowledge base and a load of basic features such as Call Logging, Customer Management labeling and filtering, and Twitter search.
Basic @ 9 euros/month. Great for small businesses and independent freelancers, this Basic Plan is great for teams up to 3 users and up to 100 conversations. Comes with standard chat and email support plus social media integration.
Premium @ 29 euros/month/user. A big favorite among all types of business from multiple industries, the Premium bundle offers unlimited number of users and unlimited number of conversations. Carries basic features and offer multiple customer support channels. Also available in other languages.
Enterprise @ 44 euros/month/user. Carries the Premium Plan features and more. Rigged with topnotch business functions such as custom reporting and vast knowledgebase to mention a few.
Integrations
Casengo is built to work in sync with the following applications and programs:
- Wordpress
- Drupal
- Magento
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Ikbenmama, Totaal, Easy Generator, Chilly
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Simple service software using team effort to deliver help desk for you and your customers.
Company Email
support@casengo.com
Contact No.
Company's Address
Keizersgracht 467, Amsterdam, The Netherlands
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When you pick a app that you think will be an actual asset for your company you shouldn’t just focus on what professionals have to say about it. In many cases personal experience with the app may change, depending on specific goals and requirements. That’s the reason why in our reviews we also offer our User Satisfaction Rating for each service to give you a reliable impression of how actual users of CloudAgent and Casengo estimate their experience with the software. Our algorithm is based on complex analysis of product appearances on other websites, social networks as well as blogs, so you will receive a comprehensive and reliable landscape of what other users think about every solution. In this example CloudAgent has a total satisfaction rating at 100% while for Casengo N/A% of users express they had a positive experience with it.
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