What is better Iridize or LiaCX? If you want to get a quick way to find out which Customer Experience Management Software product is better, our unique algorythm gives Iridize a score of 7.3 and LiaCX a score of 8.6 for all round quality and performance. Moreover, Iridize is rated at 100%, while LiaCX is rated 100% for their user satisfaction level.
You can also evaluate their product details, such as functions, tools, options, plans, costs, and many more. See whether the solution allows you to customize some of its workflows to make sure the software matches your own business procedures.
Our experts made sure to review all popular Customer Experience Management Software services that you can find out there, but among all the ones we reviewed these three caught our special attention: Smartlook, Zendesk, Alchemer.
Iridize’s SMB and enterprise pricing is available by request for a customized plan. The vendor will also offer a free trial for prospective buyers, and a lifetime free plan for teams up to 100 users.
Iridize has direct integration with Microsoft Dynamics, Salesforce and SharePoint. It also integrates with Zendesk and cloud solutions such as, ERP, HRM, LMS, CRM, help desk, web portals, project management and other SaaS products.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DellEMC, Sentry Insurance, Mediamath
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Iridize offers contextualized and personalized guides for smooth onboarding and employee training.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
All the data, details and reviews that we offered in this table were taken from official company websites, advertising resources available online, actual experience from real customers as well as our personal direct use of every software by a professional reviewer. We put a lot of effort to thoroughly test every app, therefore we not only study it on our own, but we also correlate our observations with experiences of other members from the SaaS community.
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