What is better iperceptions or SupportDesk? Getting the perfect Customer Support Software product is all about cross-checking numerous solutions and identifying the top software for your specific needs. Our unique algorythm will give you a brief look at the general rating of iperceptions and SupportDesk. For overall quality and performance, iperceptions scored 7.3, while SupportDesk scored 7.4. On the other hand, for user satisfaction, iperceptions earned N/A%, while SupportDesk earned 100%.
Below it's also possible to verify their functionalities, terms, plans, etc. to determine what application will be more suitable for your needs. One critical aspect to assess is whether the app can toggle on/off limitations on various types of users to secure any critical company data.
We did our best to review all popular products offered out there, but among all the ones we reviewed these three deserved our special attention: .
iperceptions supports integrations with the following business systems and applications:
Google Analytics
Tealeaf
ClickTale
Adobe Analytics
Omniture Site Catalyst
Sitecore
Coremetrics
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chrysler, Comcast, COX, Hasbro, Hyundai
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
iperceptions is reimagining digital customer research by evolving digital analytics, enriching marketing technologies and personalizing experiences in real-time.
SupportDesk by House on The Hill offers three pricing options for those who prefer an on-demand setup and another three product packages for users who opt for the On-Site structure.
Foundation – $30/month (On-Demand) / $770 (Onsite)
Ideal for small businesses in need of small scale customer service capabilities
Ticket Logging
Customer Database
Contact Database
Knowledgebase
QuickCalls
QuickViews
Workflow and Escalation Module*
Mobile & Tablet Support
Attach Documents
Noticeboard/News Feed
Professional – $45/month (On-Demand) / $1,200 (Onsite)
You don’t want just a broad array of features and scalable pricing packages from a reliable Customer Support Software. Almost as essential as core features is a top-notch customer support. You want to ensure that if you have any questions about iperceptions or SupportDesk, or you face some problems, or maybe you’ll need to request a certain update or functionality useful to your business you can trust in a responsive and helpful customer support. See if services such as phone support, tickets or live chat are provided. Additionally, it’s a big plus if you can profit from personal training or at least an FAQ you can use.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
