What is better InvGate Service Desk or TOPdesk? If you need an efficient Help Desk Software product for your organization you have to take time to examine several options. It doesn’t have to be complex, and can be as straightforward as matching their traits in a table like the one below. You will also get a good idea how each product works. For instance, on this page you can find InvGate Service Desk’s overall score of 8.7 and compare it against TOPdesk’s score of 8.5; or InvGate Service Desk’s user satisfaction level at 100% versus TOPdesk’s 96% satisfaction score.
The evaluation can help you identify the strengths and weaknesses of each application, and choose which one fits you requirements better. On top of the robust features, the solution that is easy to understand and use is always the better choice.
In the event you would like to quickly locate the optimal Service Desk Software according to our review team we suggest you take a look at these products: LiveAgent, Freshservice, Zendesk.
InvGate Service Desk offers three quote-based enterprise pricing plans for users to choose from. Contact the company for more details, and ask for your quote.
InvGate Service Desk is an award-winning, Intuitive web-based software to manage, analyze, and automate your IT service support. Any type of business can easily manage, control, analyze, and automate support right in one place. Its collaborative functionalities ensure efficient workflow even with large teams.
TOPdesk provides enterprise pricing options. All plans include complimentary features such as access to mailboxes, assets, unlimited end users, and the marketplace.
TOPdesk integrates with various business systems and applications, including:
Microsoft Intune
Microsoft Azure
Clicksign
Versio.io
SMS notifications
Power BI
Oracle
ZigiOps: Jira, Azure, Dynatrace, OpsBridge
Ebbot AI Chatbot
Intrafind
NIVO Identity Management
ROGER365.io
Microsoft Teams
ServiceNow
Zendesk
Jira
Trello
TeamViewer
The tool comes with an API, facilitating smooth communication with TOPdesk and eliminating the need for intricate custom work connecting with other applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nando's, Roots, The University of Memphis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TOPdesk excels in optimizing service operations, providing organizations with a streamlined and adaptable solution, fostering collaboration, and enhancing overall operational efficiency.
All the data, details and opinions that we offered in this analysis were collated from official company sites, marketing content available online, actual experience from real customers as well as our own everyday use of each software by an expert. We put a lot of effort to thoroughly analyze every service, so we not only study it internally, but we also match our results with opinions of other members from the B2B community.
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