What is better Intercom or Semantria? Getting the best Customer Support Software for your business is difficult with a lot of functions, choices, and terms to choose from. However, depending on our website will help you to cut down the selection process by getting all main services in a single place.
As an illustration, you can compare Intercom and Semantria for their features and overall scores, namely, 8.9 and 7.2, respectively. Furthermore, you can see which software has superior general user satisfaction rating: 96% (Intercom) and 100% (Semantria) to learn which one is the better option for your business. Don’t simply buy the solution with the cheapest price, but the one that gives the most cost-effective value.
We did our best to prepare reviews of all popular Customer Support Software products that you can find out there, but among all the ones we reviewed these three caught our special attention: Freshdesk, Zendesk, Freshdesk Omni.
A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:
Respond: from $53/month – Manage conversations with leads and customers at scale.
Engage: from $53/month – Send targeted messages to the right people at the right time.
Educate: $49/month flat rate – Create, organize and publish help articles
Live Chat for Sales (powered by Respond + Engage): from $106/month – Capture, qualify, and nurture leads to convert them to customers.
Customer Engagement (powered by Engage): from $53 /month – Send targeted messages to onboard users, make announcements, and re-engage people.
Customer Support (powered by Respond + Educate): from $102 /month – Solve customer problems faster with an integrated help desk and public knowledge base.
Both Intercom and Semantria were tested by a team of independent SaaS experts who conducted a detailed study of all important elements of each app. Their total rating was prepared using our unique SmartScore algorithm that calculates an individual partial score to each component such as: main functionalities, customer support, mobile support, security, client satisfaction as well as reviews in other media. Here at FinancesOnline we are aware that useful features are not the only thing essential to a business so we make an effort to pay attention to all facets of a service prior to calculating its final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
