What is better Inbenta or Zendesk? We are here to streamline the whole process of assessing Customer Support Software products for you. For instance, on this page you can verify the overall performance of Inbenta (8.4) and contrast it with the overall performance of Zendesk (9.7). It's also possible to match their overall user satisfaction rating: Inbenta (100%) vs. Zendesk (98%).
Similarly, research their features thoroughly to find out which product can better tackle your company’s needs. Generally, any business app has to let you to quickly see the big picture, all the while giving you easy access to the details.
In the event you have to quickly find the top AI Software according to our experts we recommend you try out one of these solutions: Google Vertex AI, Salesforce Einstein, Azure Machine Learning Studio.
Inbenta integrates with the following business systems and applications:
Zendesk
Salesforce Desk.com
Salesforce Service Cloud
Endeca
Skype
Facebook Messenger
Mobile
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Multiplus SA, Xapo, GoAnimate
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Inbenta is a global pioneer in a new class of enterprise semantic search technology that's aimed to dramatically improve the experience of online customers.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
Both Inbenta and Zendesk were tested by a panel of independent B2B experts who conducted a full examination of all core aspects of every solution. Their total score was prepared using our unique SmartScore algorithm which calculates a separate partial score to each factor such as: main functionalities, customer support, mobile device support, security, user satisfaction as well as reviews in other media. We are aware that useful features are not the only factor essential to a company so we make sure we pay attention to all facets of a app before calculating its final score.
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