TeamSupport
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Self-Service
- Analytics
- Auto complete
- Dynamic FAQs
- Support Ticketing
- Email Management
- Auto Responses
- Canned Responses
- E-Commerce
- Integrations
- Chatbots
Pricing Info
Pricing Info
Inbenta’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Integrations
Integrations
Inbenta integrates with the following business systems and applications:
- Zendesk
- Salesforce Desk.com
- Salesforce Service Cloud
- Endeca
- Skype
- Facebook Messenger
- Mobile
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Multiplus SA, Xapo, GoAnimate
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Inbenta is a global pioneer in a new class of enterprise semantic search technology that's aimed to dramatically improve the experience of online customers.
Company Email
info@inbenta.com
Contact No.
Company's Address
777 Mariners Island Blvd. Suite #220
San Mateo, California
USA
Inbenta Comparisons
Popular Inbenta Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Agent tools
- Intuitive online help desk interface
- Customizable dahsboard
- Powerful search
- Integrated screen recordings
- Mobile agent tools
- Ticket automation
- SLA management
Collaboration
- WaterCooler social networking tool
- Groups
- Internal chat
- Wiki
- Community
Customer self-service
- Advanced portal tools
- Ticket deflection
- Knowledge base
Multi-channel support
- Email integration
- Integrated live chat
- Facebook integration
- Integrated customer database
- Product database
- Track service contracts
- Integration with popular CRM systems
Management tools
- Reporting and metrics
- Rights management
- Integration with business intelligence systems
Pricing Info
TeamSupport is a cloud hosted collaborative help desk solution available in the following SMB and enterprise pricing plans:
Support Desk – $50 per agent per month, billed annually
- Designed for end-user customer support or internal help desk operations;
- Lets you easily assign, track and manage support requests.
Enterprise –
$65 per agent month, billed annually
- You can connect customer support
- Product development and product management
- Teams can use the same tool and share data
- Track support issues, product bugs, defects, and feature enhancements.
Integrations
TeamSupport integrates with the following business systems and applications:
- JIRA
- ServiceNow
- HubSpot
- Slack
- Salesforce.com
- Beanstalk
- Highrise
- MailChimp
- Nicereply
- Zoho Reports
- Dropbox
- Zapier
- Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
Company Email
sales@teamsupport.com
Contact No.
Company's Address
100 Highland Park Village, Suite 200
Dallas, TX 75205
USA
TeamSupport Comparisons
Popular TeamSupport Alternatives
Every time you select a software that you believe will be an actual asset for your business you shouldn’t just pay attention to what reviewers have to say about it. Very often individual experience with the product may change, depending on your own preferences and requirements. That’s why in our reviews we also offer our User Satisfaction Rating for each service to give you a quick overview of how real users of Inbenta and TeamSupport estimate their contact with the service. Our algorithm is built around detailed analysis of product appearances on other websites, social networks as well as blogs, so you will receive a full and reliable landscape of what other customers think about every service. In this example Inbenta got a total satisfaction rating at 100% while for TeamSupport 99% of users say they had a positive experience with it.
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