What is better iCRM or LiaCX? We are here to streamline the process of reviewing Customer Experience Management Software products for you. For instance, on this page you can check the overall performance of iCRM (5.5) and compare it with the overall performance of LiaCX (8.6). You can also match their overall user satisfaction rating: iCRM (99%) vs. LiaCX (100%).
Furthermore, study their functions thoroughly to find out which product can better tackle your company’s requirements. Generally, any business solution has to let you to immediately see the big picture, all the while offering you immediate access to the details.
We realize that not all businesses have the time to try out dozens of various products, so we came up with a list of suggestions that you may find useful. Our top selections for the CRM Software category are: Freshsales, Salesforce CRM, HubSpot Smart CRM.
Contact iCRM for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
iCRM integrates with the following business systems and applications:
Facebook
Twitter
LinkedIn
Telephony Software
Email
SMS
ERP’s
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
iCRM is a CRM solution developed by iPercepts that is engineered to handle all your unique CRM requirements and adaptable for easy integration into your existing workflows.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
Almost as crucial as functionalities and user support responsiveness are pricing packages provided by iCRM and LiaCX. Even though pricing should not be a deciding factor it’s without a doubt a significant thing to consider. You should expect a flexible pricing package that can be adjusted to your company size and painlessly scaled up when your business grows. You should be certain you don’t select packages that have advanced functionalities that you won’t use and always make an effort to contact with the vendor directly because big companies can usually count on special pricing. You should also give a chance to a free trial or demo of each product to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t need you to invest any money and provides you with a practical overview of what it’s like to work with iCRM and LiaCX.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
