What is better HP Service Manager or Vivantio? To make sure you acquire the most efficient and productive Help Desk Software for your company, you should compare products available on the market. For instance, here it is possible to match HP Service Manager’s overall score of 8.3 against Vivantio’s score of 8.4. You may also compare their general user satisfaction: HP Service Manager (84%) vs. Vivantio (93%).
Furthermore, you can evaluate their pros and cons feature by feature, including their contract conditions and rates. By comparing products you are sure that you select the right software for your company. Of course you have to know your unique needs to realize which service meets those needs.
People who want to save some time or could use a advice from our experts may want to take a look at these top choices for the current year: .
HP Service Manager offers integration with the following business systems and applications:
Ayehu
ERPM
IBM RTC
HP uCMDB
Oracle Enterprise Manager
VMware vSphere
UCCE
Seamless Technologies
Northcraft Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tunisie Electronique, HEMIT, University of Pretoria
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
HP Service Manager is a service desk solution that provides businesses a vast selection of ITSM capabilities, big data, and social collaboration features.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
In case you are still having doubts about which service will work best in your case it may be a sound idea to investigate each service’s social metrics. These metrics are quite often a sign of how popular every service is and how big is its online presence. For instance, in case of Facebook HP Service Manager has 27659 likes on their official page while Vivantio profile is liked by 0 people.
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