CA Service Desk Manager
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Complete Service Desk
- Big Data Intelligence
- Automated and Social Self Service
- Best Practices
- Agile and Automated Change Management
- Mobile Phone and Tablet Support
Pricing Info
Pricing Info
Pricing is available on a by quote basis. Contact the vendor directly for more pricing information.
Integrations
Integrations
HP Service Manager offers integration with the following business systems and applications:
- Ayehu
- ERPM
- IBM RTC
- HP uCMDB
- Oracle Enterprise Manager
- VMware vSphere
- UCCE
- Seamless Technologies
- Northcraft Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tunisie Electronique, HEMIT, University of Pretoria
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
HP Service Manager is a service desk solution that provides businesses a vast selection of ITSM capabilities, big data, and social collaboration features.
Company Email
Contact No.
Company's Address
3000 Hanover St.
Palo Alto
California
94304-1112
United States
HP Service Manager Comparisons
Popular HP Service Manager Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Comprehensive, integrated service support: Integrated request, incident, problem, change, knowledge, request, service level and configuration management
- Modern consumer experience: Unified self-service, collaboration, social media and federated knowledge search
- Mobile-optimized capabilities: Accessible via tablet or smartphone
- Advanced reporting and dashboards (optional feature): Dashboard and report creation accessible to non-technical users
- Innovative change management: Root cause analysis, automated change verification and unauthorized change prevention
- Pre-built ”Quick Value” content: Out-of-the-box services like password reset, instructional guidance and suggested workflows for critical processes
Pricing Info
Pricing is available on a quote basis. Contact CA Service Manager directly for more pricing details.
Integrations
CA Service Manager offers integration with the following business systems and applications:
- Enterprise Random Password Manager
- Kelverion
- Nlyte
- FlowDot
- Bomgar
- Northcraft Analytics
- enPortal
- SCOM
- Xtraction
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Acciona, Alaska Airlines, BDP International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
CA Service Desk Manager is a software tool that offers a complete set of support and service functionalities including service requests, change, and configuration management.
Company Email
Contact No.
Company's Address
520 Madison Avenue
22nd Floor
New York
NY
US
10022
CA Service Desk Manager Comparisons
Popular CA Service Desk Manager Alternatives
You don’t want just a wide range of features and scalable pricing from a well-known Help Desk Software. Almost as important as main features is a trustworthy customer support. You want to ensure that when you have any questions about HP Service Manager or CA Service Desk Manager, or you struggle with some problems, or perhaps you’ll want to request a specific revision or functionality beneficial to your company you can trust in a responsive and helpful customer support. See if options such as phone support, tickets or live chat are available. Additionally, it’s a significant advantage if you are able to enjoy individual training or at the very least an FAQ you can use.
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