Hiver
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Shared inboxes
- Email delegation
- Automated assignment
- @mentions
- Email tags
- Collision alerts
- Shared drafts
- Activity timeline
- Email templates
- Email notes
- Workload distribution
- Views
- Customer service workflow automation
- Customer satisfaction survey
- SLA and business hours
- Query assignment and tracking
- Analytics and custom reports
- Roles and permissions
Pricing Info
Pricing Info
Available pricing plans: LITE – $15/user/month (billed annually)
LITE
- Email management tooltip
- 2 Shared inboxes with Email, Voice, WhatsApp channels
- Live Chat tooltip
- Knowledge Base
- Team collaboration tooltip
- Round-robin auto-assignment
- 1 SLA policy and violation reminder
- Conversation reports
- Asana, Jira, Slack, QuickBooks app integrations
- iOS & Android mobile apps
- Onboarding and 24X7 support
PRO – $49/user/month (billed annually)
- Everything in LITE
- 5 Shared inboxes with email
- Chatbots
- Round-robin assignment with assignment limits
- CSAT Survey
- Analytics tooltip
- No limits on SLA policy and violation reminder
- SLA reports and business hours
- Harvey AI Bot tooltip
- Hiver APIs
- Salesforce and Zapier app integration
ELITE – $79/user/month (billed annually)
- Everything in Pro
- Unlimited shared inboxes with email
- Skill-based auto-assignment
- HIPAA compliance
- Okta app integration
- Dedicated success manager
- Call-back support
- Uptime SLA
- Quarterly team training
- Custom build hours
Custom Quote – for users with more than 50 seats
Integrations
Integrations
Hiver connects natively with the following widely used apps, among others:
- Asana
- JIRA
- Slack
- QuickBooks
- Salesforce
- Zapier
- Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Company Email
support@hiverhq.com
Contact No.
Company's Address
Suite 203, 2880 Zanker Rd,
San Jose 95134
USA
Hiver Comparisons
Popular Hiver Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Facebook Messenger Bot
- Auto Comment Tools
- Instagram Posting
- E-commerce Solutions Inside/Outside Messenger
- Restaurants Food Ordering Inside/Outside Messenger
- Contactless QR
- Social Media Posting
- SMS Marketing
- Email Marketing
- Multi-language Support
Pricing Info
ChatPion SMB and enterprise pricing starts at $89. It’s a one-time payment plan so upon purchasing the license, you can use the app as long as you want. The vendor offers two licenses for users to choose from. See more details below:
Regular License – $89 (End-users are not charged for)
- All ChatPion Features
- 6-month Support
Extended License – $299 (End-users can be charged for)
- All ChatPion Features
- PayPal & Stripe Payment Method
- Support Desks
- Advanced Dashboard
- Blog System
- Manual Payment System
- Support Desk
- 6-month Support
Integrations
ChatPion integrates with popular social media apps, SMS gateway, email sender, email auto responder,
- Twilio
- Nexmo
- Plivo
- Clickatell
- Africa’s Talking
- SemySMS
- Route Mobile
- Twilio SendGrid
- Mailgun
- SMTP
- Mandrill
- Sendinblue
- ActiveCampaign
- Mautic
- Accelle
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
XeroChat is a multi-channel marketing software packed with tools different social media marketing strategies such as Facebook marketing, SMS marketing, and email marketing.
Company Email
info@xeroneit.net
Contact No.
Company's Address
Xerone IT
Holding No-127, 1st Floor West Side of P.N. Girls School, Gonokpara, Boalia, Rajshahi-6100
Bangladesh
ChatPion Comparisons
Popular ChatPion Alternatives
The products examined on this page are only a small sample of our complete Customer Support Software category and you should take into account that there could be more reliable solutions out there. If you want to guarantee you make the optimal decision for your business we definitely suggest that you try out more products first. You can also consider to check out our top 10 Customer Support Software list to see which products are currently the highest-ranking ones and dominate the market.
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