What is better HipChat or ScreenConnect? There is a wide range of Collaboration Software products in the market today. The ideal way to find out which service fits your needs best is to examine them side by side. For example, here you can review HipChat and ScreenConnect for their overall score (8.6 vs. 9.0, respectively) or their user satisfaction rating (90% vs. 96%, respectively).
You can even examine their features and pricing conditions and other valuable data below. When matching products be sure to analyze their similar features and mark their differences to get a clearer picture of both deals. What is more remember to evaluate non-core features including security, backup, usability, and customer support.
Right now, the most significant solutions in our Communications Software category are: monday.com, Slack, RingCentral.
HipChat offers a free edition and a subscription plan priced at a very low rate. Users who want to test drive HipChat may want opt for a 30-day free trial period with no credit card required.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
No Collaboration Software will be able to cater to all the requirements of a business. Even though main features of HipChat and ScreenConnect are obviously a priority you should also thoroughly analyze the integrations provided by a given solution. In many cases you will already be making use of various kinds of SaaS software in your company and it’s much wiser to go with software that integrate well with one another. That way you can guarantee an effortless transfer of information between your teams and apps, which can really reduce time spent on migrating between one app and the next.
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