HelpOnClick
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Access from PC, Mac, smartphones, tablets, even SMS
- Advanced built-in statistics, Google Analytics integration
- Automated invitations
- Chat between operators, transfer chat to another operator
- Copy and paste HTML code. One time setup
- Customizable pre-chat fields
- Detailed real-time traffic monitoring
- Facebook chat for business pages
- Full multiple websites and multiple departments support
- Integrations with major CMS, help desk, e-commerce, and CRM systems
- Offline options: redirect, hide widget or leave a message
- Real-time chat
- Run multiple chats simultaneously
- Searchable transcript history
- See what visitors are typing before they submit
- Sound alert whenever a visitor has entered to chat
- Upload your own icon or choose one from default icons
- Canned messages
- Use real pictures of your operators
- Virtual Assistant option
Pricing Info
Pricing Info
HelpOnClick Live Chat Software offers a 14-day free trial and three billing cycles:
- Monthly billing cycle: $19/month for one seat
- Quarterly billing cycle: (-15%) $48.5/quarter for one seat
- Annual billing cycle: (-40%): $136.8/year for one seat
Features
- 5 websites
- Customization
- Virtual Agent
- Unlimited chats
- Unlimited invitation rules
- Unlimited departments
Integrations
Integrations
The HelpOnClick live chat can be integrated into WordPress, Joomla, Drupal, Kentico, LightCMS, and Wix websites, as well as with popular e-commerce systems such as Magento, ZenCart, X-Cart, BigCommerce, Prestashop and others. Basically, the HelpOnClick live chat can be integrated into any website.
HelpOnClick’s live chat also can be integrated with CRM and help desk systems, and the app supports integrations with Facebook, Google Analytics, Gmail, Blogger, and Twitter.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Concordia University, e-mend Software, American Internet Domains LLC, Linku Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
HelpOnClick offers a state-of-the-art live chat software that you can use to increase sales and customer satisfaction.
Company Email
support@helponclick.com
Contact No.
Company's Address
HelpOnClick LLC, San Jose, CA, United States
HelpOnClick Comparisons
Popular HelpOnClick Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Oxygen Express Help Desk
- 100% Web Based Interface
- Easily Configurable
- Manage Service Level Agreements
- Knowledge Base
- Incident & Problem Management
- Help Desk Reports
- Multi-Site Support
- Single Sign on
- Automate Processes with Business Routing Rules
- Fast Deployment
- Comprehensive History and Audit Trail
Oxygen Team Help Desk
- 100% Web Based
- Incident & Event Manager
- Email to Ticket Creation
- Customer Self Service Portal
- Service Level Agreement Manager
- Advanced Report Writer
- Business Process Mapping
- Automatic Routing Rules
- Problem & Change Management
- Change Management
- Software and Hardware License Management
- Asset Management
Oxygen Enterprise Help Desk
- 100% Web Based
- Multi-Site Help Desk
- Customer Self Service Portal
- Single Sign-On Active Directory
- SLA Manager
- Software License Manager
- Email to Ticket creation
- Business Process Mapping
- Routing Rules Automation
- CMDB (Change Management Database)
- Release and Configuration Management
- Integration Services
Pricing Info
Oxygen Help Desk can be acquired via standard perpetual licensing or as a SaaS via monthly subscription.
Standard Perpetual license – starts at £895
- Users own the software outright and can be installed in the user’s data center or in Oxygen’s own hosted data center.
On-Demand Saas – start at £25 per operator per month
- Just subscribe and pay a monthly fee to enjoy Oxygen Help Desk as a fully hosted SaaS product.
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Leonard Cheshire, Virggin Holidays, Domino's Pizza, Rexam
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Oxygen Help Desk provides businesses with total visibility of the lifecycles of their support incidents.
Company Email
oxygensupport@SSH-group.com
Contact No.
Company's Address
Kilnbrook House
Rose Kiln Lane
Reading
Berkshire
RG2 0BY
United Kingdom
Oxygen Help Desk Comparisons
Popular Oxygen Help Desk Alternatives
You shouldn’t count on just a broad array of features and scalable pricing packages from a reliable Help Desk Software. Almost as important as core features is a top-notch customer support. You want to guarantee that if you have any questions about HelpOnClick or Oxygen Help Desk, or you face some problems, or maybe you’ll need to ask for a specific change or feature beneficial to your team you can trust in a responsive and helpful customer support. See if options such as phone support, tickets or live chat are provided. It’s also a major asset if you are able to benefit from individual training or at least a knowledge base you can use.
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