What is better Helpman or Vivantio? When you need a competent Customer Support Software product for your company you should take time to assess a wide range of solutions. It doesn’t have to be challenging, and can be as easy as matching their features in a table like the one below. You will also get a quick idea how each product operates. For instance, on this page you can find Helpman’s overall score of 8.0 and compare it against Vivantio’s score of 8.4; or Helpman’s user satisfaction level at N/A% versus Vivantio’s 93% satisfaction score.
The comparison will allow you to see the pros and cons of each service, and choose which matches your requirements better. Aside from the rich features, the software that is easy to understand and use is always the better choice.
People who want to save some time or need a Customer Support Software advice from our team may want to investigate these top choices for this year: Freshdesk Omni, Zendesk, Freshdesk.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
You don’t want just a wide range of features and scalable pricing packages from a reliable Customer Support Software. Almost as significant as key features is a top-notch customer support. You want to ensure that in a situation where you have any questions about Helpman or Vivantio, or you struggle with some problems, or maybe you’ll want to request a certain update or feature beneficial to your company you can rely on a responsive and helpful customer support. See whether solutions such as phone support, tickets or live chat are available. What is more, it’s a big plus if you are able to profit from individual training or at the very least a knowledge base you can use.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
